Discover the Potential Benefits of Hydrogen-Enriched Water
Our premium Hydrogen Water Pitcher brings the benefits of hydrogen molecules to your everyday hydration, providing a refreshing, enjoyable way to support your wellness goals. Make the switch and experience the difference hydrogen-enriched water can make in your daily routine.
Echo Hydrogen Water Pitcher at echowaer.com
Safety Warnings
To ensure safe use and prevent electric shock, fire, or damage, please follow these important guidelines:
DO NOT:
- Microwave, Dishwasher, or Freeze: Do not place the pitcher in the microwave, dishwasher, or freezer.
- Disassemble or Modify: Do not attempt to disassemble, repair, or modify the pitcher.
- Submerge: Avoid submerging the entire pitcher in water (only the cover is washable).
- Operate if Malfunctioning: Do not use the product if you notice any abnormalities or malfunctions.
- Touch Plug with Wet Hands: Avoid touching the power plug with wet hands, as this can cause electric shock or fire.
- Overcharge: Do not leave the pitcher charging for more than 5 hours or overnight.
- Allow Children to Operate: Keep the pitcher out of reach of children and do not allow them to operate it.
- Use Additives: Avoid using carbonated beverages, alcohol, or any additives (such as tea) in the pitcher.
- Use High-Temperature Water: Do not use water above 140°F (60°C).
- Move During Operation: Avoid moving the pitcher while it’s generating hydrogen.
- Use Harsh Cleaners: Do not clean the interior with chemical detergents, as this may damage the hydrogen generator.
Additional Safety Instructions
To prevent electric shock, fire, or potential injury, please follow these guidelines carefully:
- Remove Moisture Retention Caps: Always take off the moisture retention caps before using the pitcher.
- Charging Specifications: Use only DC 5V power with a maximum of 2A. Never charge the pitcher with a higher voltage or amperage.
- Limit Charge Time: Avoid exceeding a 5-hour charge time and never leave the pitcher charging overnight.
- Keep Oxygen Outlet Clear: Ensure the oxygen outlet on the bottom of the pitcher is unobstructed.
- Use Certified Parts: Only use manufacturer-approved replacement parts and charging cables.
- Avoid Dry Operation: Running the pitcher without water can damage the electrodes.
- Proper Cleaning Solutions: Use only citric acid or white vinegar to clean the pitcher.
- Avoid Harsh Cleaners: Never use chemical detergents to clean the interior, as they can damage the electrodes and degrade performance.
- Exterior Cleaning: Only use water to clean the outside of the pitcher. Chemical cleaners may discolor or damage the exterior.
- Rehydrate Electrodes if Unused: If the pitcher has been unused for a week or longer, or if electrodes are completely dry, heat 1 cup of filtered water in a microwave-safe container for about 2 minutes and pour it into your pitcher (use caution, the water will be hot!). Run a 10-minute cycle with the hot water. Once the cycle is complete, empty the water, add fresh filtered water, and run another cycle. This refreshes the generator membranes and helps boost bubble production.
Echo Hydrogen Pitcher-What's Included?
| Item | Description |
|---|---|
| USB Power Charger | Powers the Echo H2 Pitcher for convenient use. |
| USB-C Power Cord | Connects the pitcher to the USB power charger. |
| Echo Hydrogen Water Pitcher | The main pitcher unit with advanced hydrogenation technology. |
| Magnetic Pitcher Lid | Secure lid with magnetic attachment for easy handling. |
| Quick Start Guide | A simple, step-by-step guide to get you started quickly. |
| Product Manual | Detailed manual covering use, maintenance, and troubleshooting. |
| 5-Year Warranty | Comprehensive warranty to ensure peace of mind. |
Parts
Unboxing Your Echo Hydrogen Pitcher
Display Information
Getting Started with Your Echo Hydrogen Water Pitcher
Before First Use
-
Remove Moisture Retention Caps:
- Open the top cover and locate the two electrode moisture retention caps inside the pitcher.
- Unscrew and remove these caps; they prevent the electrodes from drying out during shipping.
- Note: If you plan to store the pitcher unused for more than a week, refill the electrodes with water and secure the caps in place to maintain electrode quality. Always remove these caps before the next use.
-
Cleaning for First Use or Extended Storage:
- If this is your first use or if the pitcher hasn’t been used for over a week, follow the recommended cleaning procedures.
- Open the top cover and fill the pitcher with filtered water, such as Reverse Osmosis (RO) or Distilled Water, to prepare for hydrogen generation.
Hydrogen Generation Cycles
Button Activation: When making your selections be sure to warm your hands (the sensor is heat activated) and lightly place your finger on the Hydrogen Water sensor until the pitcher is activated (may take 5-10 seconds). Avoid pressing down firmly, as this may prevent the sensor from recognizing activation.
10-Minute Cycle (Standard Hydrogenation- Approximately 1.03 ppm)
- Press and hold the Hydrogen Water sensor for 2 seconds; the BLUE LED will light up and display a 10-minute timer.
- The pitcher will automatically turn off after 10 minutes. Note: It’s normal for the BLUE LED to flash during this cycle.
20-Minute Cycle (Enhanced Hydrogenation- Approximately 1.44 ppm)
- For a higher concentration of hydrogen, press the sensor twice. The GREEN LED will light up and display a 20-minute timer.
- The pitcher will automatically turn off after 20 minutes. Note: The GREEN LED will flash throughout this cycle.
Both cycles produce hydrogen-enriched water with an Oxidation-Reduction Potential (ORP) of approximately -450mV*. With either cycle option, you can enjoy a refreshing and unique hydrogen-enriched water experience whenever you want.
Echo Hydrogen Water Pitcher Video Tutorial
Cleaning & Maintenance Guide for Your Echo Hydrogen Water Pitcher
Regular Self-Cleaning Cycle
-
Activate Cleaning Cycle:
- Lightly place your finger on the cleaning sensor for 5 seconds. This sensor is heat-sensitive, so make sure your finger is warm to properly activate it and do not press down. The RED LED will flash throughout this cycle.
- Lightly place your finger on the cleaning sensor for 5 seconds. This sensor is heat-sensitive, so make sure your finger is warm to properly activate it and do not press down. The RED LED will flash throughout this cycle.
-
Best Practice:
- For optimal performance, run the cleaning cycle weekly.
Cleaning Tips
-
Regular Exterior Cleaning:
- Use a soft cloth or sponge with water to clean the outside of the pitcher, keeping water away from the power terminal and battery.
- Use a soft cloth or sponge with water to clean the outside of the pitcher, keeping water away from the power terminal and battery.
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Long-Term Odor Prevention:
- Over time, the electrodes may develop an odor that doesn’t impact the taste or hydrogen quality of the water. Periodic cleaning helps minimize any smell and maintain performance.
Descaling Process
For optimal electrode health, descale the pitcher once or twice a month (depending on your water’s mineral content):
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Descaling Solution:
- Mix 1 part white vinegar, lemon juice, or citric acid with 3 parts water.
- Pour the solution into the pitcher and let it soak overnight.
-
Rinse Thoroughly:
- The next day, dump the solution and rinse the pitcher thoroughly with warm water before using.
Following these steps will keep your Echo Hydrogen Water Pitcher performing at its best and ensure a clean, fresh hydration experience!
Echo Hydrogen Water Pitcher Accessories (Not Included)
The Echo Pitcher Filter is designed to provide high-quality filtration, ensuring cleaner, safer drinking water.
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Filtration Capabilities: The filter effectively removes chlorine, water-soluble metals, bacteria, algae, and scale from your water, improving taste and quality.
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Activated Carbon (AC) Filter: This advanced filter layer removes organic chemicals, pesticides, volatile organic compounds (VOCs), heavy metals, and contaminants responsible for odors.
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PFAS Filtration: The filter is equipped to effectively remove harmful PFA chemicals, including PFOS, PFNA, and PFAS.
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Filter Media: Made with Activated Carbon Granules and KDF55 Filter Media, providing a reliable and efficient filtration process.
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Water Purification Capacity: The filter can purify up to 150 liters (approximately 39.6 gallons) of water. For optimal performance, the filter is typically replaced every 90 days, depending on usage. Echo Pitcher Replacement Cartridge
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Compatibility: This filter fits perfectly inside the Echo Pitcher, making it easy to install and replace.
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Weight: 1.35 lbs, making it lightweight and easy to handle.
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Product Dimensions: 7 x 6 x 4 inches, compact enough to fit inside the pitcher without taking up extra space.
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Shipping Dimensions: 11 x 7 x 7 inches, providing secure packaging for safe delivery.
Echo Hydrogen Water Pitcher Troubleshooting Guide
If you experience any issues, please refer to the table below. If the problem persists after following the recommended solutions, contact customer service at support@echowater.com.
* For additional common questions and answers, you may also visit our FAQ section.
| Problem | Possible Cause | Solution |
|---|---|---|
| Hydrogen bubbles are weak or not generated | Product is not fully charged | Check the battery and charge if needed. |
| Foreign matter in the electrode | Clean the electrodes according to the descaling process. | |
| Oxygen outlet on the bottom is blocked | Ensure the oxygen outlet is unobstructed. | |
| Not used for an extended period | Add water to the electrodes and continue to use the pitcher to stabilize. | |
| Plugs are still in place | Remove the plugs before the initial use. | |
| LED is not illuminated | The product is not charged | Check the battery and charge if needed. |
| Thick bubbles occur | Electrodes are dry or not yet stabilized | Wet electrodes with water and continue using the pitcher to stabilize them. Run 2-3 cycles with warm water (140°F/60°C or less). |
| Low battery light blinks during hydrogen generation | Low battery | Charge the Hydrogen Water Pitcher. |
| Not Charging | Poor connection | Check that the charging terminal and cable have a solid connection. |
| Charger or cable failure | Inspect for visible cable damage. Try a different USB-C cable or adapter. | |
| Hydrogen water generates a fine mist | Unstable electrodes | Turn off the pitcher, clean, and stabilize the electrodes. |
| Small leaks from the oxygen outlet | Dry or dried electrode area | Pour warm water (less than 140°F/60°C) to fully wet the electrodes for at least 10 minutes. |
| Sound during hydrogen generation | Normal hydrogen bubble generation sound | This sound is normal and indicates hydrogen bubble formation. |
| Odor from electrodes | Long time since the last cleaning | Clean the system thoroughly. |
| Self-Cleaning sensor is not working | Cold hands/fingers or pressing too hard | Warm your hands and lightly place your finger on the sensor until the pitcher is activated (may take 7-10 seconds). Avoid pressing down firmly, as this may prevent the sensor from recognizing activation. |
| Unresponsive buttons | Cold hands/fingers or pressing too hard | Warm your hands and lightly place your finger on the sensor until the pitcher is activated (may take 7-10 seconds). Avoid pressing down firmly, as this may prevent the sensor from recognizing activation. |
Echo Hydrogen Water Pitcher Product Specifications
Warranty
For Warranty Information please use the QR code below or visit our Warranty Page.
Third-Party Testing
Echo's hydrogen water generator does not produce heavy metal byproducts and has been certified by H2 Analytics and the SilverState Analytical Laboratories with a clean bill of health.
H2 Analytics Certification Report
Need Help? Contact Echo Support
If you encounter any issues or have questions about your Echo Go+, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.
Contact Methods:
- Email: Send us an email at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order # and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
- Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
- Online Support: Visit our website at www.echowater.com/support to access FAQs, and troubleshooting guides, and to submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.
We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!
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