What Is Your Warranty And How Do I File One?

You can review all of our warranty details here. Please note that our warranties vary depending on the product.

However, the Echo 7, 9, 9 Ultra, and Retro (NHM 130) are no longer covered under warranty due to the discontinuation of these models.

Here’s how our warranty process works:

• If you purchased directly through EchoWater.com, there’s no need to register your product—you’re automatically covered. For any warranty claims, simply submit them here.
• If you purchased through a third-party retailer or vendor, you must register your product before filing a warranty claim. You can do both here.