Why is my pitcher producing fewer or no bubbles?

It might need a little energy boost - Seeing those bubbles can be super reassuring! Even though the number of bubbles can sometimes vary, this doesn’t impact the hydrogen content or the effectiveness of your water. The appearance of bubbles can change based on a few different factors, but your pitcher is still delivering that optimal hydrogen concentration.

Here’s what can cause bubble changes:

• Temperature: Cold water often shows fewer bubbles, while warm water tends to show more.
• Pressure & Altitude: Changes in altitude or shifts in the weather can make the bubbles look a little different, too.
• Water Type: Different types of water can affect the look of the bubbles, but rest assured, the PPM concentration stays steady. 

TROUBLESHOOTING: If you haven’t cleaned your pitcher in a while, some buildup might be forming on the electrodes- which can also affect the pitcher's proficiency. Please follow BOTH of the following steps to keep your pitcher in top shape:

1. Clean/Descale: This is different than running the self-cleaning mode. Fill the pitcher 1/8 full with diluted (50/50 mix) white vinegar & filtered water. Let it soak overnight and then run a 10-minute cycle using the solution already in the pitcher. After the cycle dump the solution and give it a good rinse with warm filtered water.
 

2.  Rehydrate The Generator: Once properly descaled, heat 1 cup of filtered water in a microwave-safe container for about 2 minutes and pour it into your pitcher (use caution, the water will be hot!). Run a 10-minute cycle with the hot water. Once the cycle is complete, empty the water, add fresh filtered water, and run another cycle. This refreshes the generator membranes and helps boost bubble production!

If your pitcher still doesn’t produce bubbles after these steps, please reach out to our customer service team.  You can email or chat with us directly through our website at echowater.com, or give us a call at 1-855-737-1114. We’re here for you Monday through Friday, 9 am-5 pm MST. Just have your order number handy, and our Echo Experience Team will be more than happy to assist you!