Why did my Echo Flask™ arrive with water?

Your Echo Flask™ may arrive with a small amount of distilled water—this is intentional! It’s part of the design to ensure optimal performance. 

If your Echo Flask™ arrives dry, NO WORRIES! It will simply require a 24-48-hour rehydration period. Fill the bottle with non-chlorinated water and let the internal membranes absorb moisture fully. During this time, you may notice the bubbles transitioning from sporadic large bubbles to a fine mist—this is entirely normal!

1. Soak the bottle in Hot Water overnight.
2. Run a cleaning cycle, discard the cleaning water, and refill with filtered water.

Important Notes:

• It may take up to a week of regular use to fully rehydrate the electrode and achieve a consistent bubble flow.
• If you see progress, this means your Flask is working properly
• If your flask has had no progress and does not produce any bubbles after a week, please contact our customer service team at support@echowater.com for assistance.

Here's a demonstration of the bubble sizes you might see, whether your flask arrived with or without water—both are completely normal!