Echo Pure Plus | Whole Home Filtration System Installation and Operation Manual

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What's Included

• (1) Water Softener
  • (1) Water Softener
  • (1) Control Valve and Computer
  • (1) Brine Tank
  • (1) ProGaurd Feeder
  • (1) Bottle of ProGuard Solution
  • Connections
• (2) Installation Kit
• (2) Filter Housing
• (1) 3 Micron Carbon Block Filter
• (1) 50 Micron/20 Micron Double Pleat Cartridge

About the Filters:

3 Micron Carbon Block Filter:

• Features: High-performance carbon, Unique binder system, Proprietary manufacturing process, Outer wrap of polypropylene, Netting of polyethylene
• Benefits: Exceptionally low pressure drop, High dirt holding capacity, Effective at reducing unwanted bad taste and odor, along with chlorine and chloramine taste and odor from potable drinking water, Excellent contaminant reductions

50/20 Micron Double Pleated

• Features: Dual gradient double pleated filters, Double Buna-N O-ring seals, Filter belly bands, Durable polyester filter and polypropylene cap construction
• Benefits: Extended service life, contaminant removal, and dirt holding capacity, Low pressure drop = high flow, Ensures no bypass of contaminants and high chemical compatibility, Prevent collapsing of filters under high flow or contaminant load applications, Bacteria and chemical resistan

•  

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Initial Set up

Step 1: Filter Housing Tank Assembly using the Installation Kit:

You will do these steps for both filters received.

Content in the Box

	Part 1: Filtration System / Housing
	Part 2: In/Out Head for 1.050" Riser Pipe
	Part 3: 90 Degree Vertical Elbow with/without machined drain port
	Part 4: Flow Meter Assembly with Cord
	Part 5: Meter Spacer Assembly
	Part 6: Bypass Manifold
	Part 7: 1" MNPT Straight Connector
	Part 8: 1" MNPT 90 Degree Elbow Connector
	Part 9: 3/8" PEX Drain Valve Kit Assembly with Shut-Off
	Part 10: PCB Umbrella with Electronics Non-WIFI, Version 2

STEP 1A

• Wrap #9 (Drain Valve Assembly) with three clockwise wraps of Teflon® tape.

• Install/thread #9 (Drain Valve Assembly) into #3.

  • HAND-TIGHTEN ONLY

• 

STEP 1B

• Connect #3 to #2 on the bottom of Filter Housing #1.

  • The threaded Drain Valve Assembly should be on the inlet side (right side) at the bottom of the tank.

  • HAND-TIGHTEN ONLY

• 

STEP 1C

• Connect #4 to #3

  • The Flow Meter Assembly should be placed on the Outlet Side (left side) at the bottom of the tank.

• Connect #5 (Bypass) to #3

  • HAND-TIGHTEN ONLY

• 

STEP 1D

• Connect #6 to #4 and #5

  • HAND-TIGHTEN ONLY

• 

STEP 1E

• Use either part #7 or #8 for connecting your plumbing to the system

  • HAND-TIGHTEN ONLY

• 

STEP 1F

• Connect 3/8" PEX plumbing to Drain Valve Assembly #9

  • (Not provided)

STEP 1G

• Install 3 AAA batteries in umbrella cap

• Connect to power supply

STEP 1H

• Repeat these steps for the second filter you received

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Installing the Cartridges

Step 2: Removing the Cap

• You can view a video demonstration here

STEP 2A

• Unseat the snap ring by pushing down on the top cap with both hands.

• Remove the ring by taking the handle and pulling inward, then upward; the ring should slide completely out.

• 

STEP 2B

• Remove the snap ring on the top of the tank, then remove the top cap from the housing assembly.

• Lift up on the handles to pull the cap out of the top of the tank.

• 

STEP 3: Filter Preparation

STEP 3A

• Remove the filter cartridge from the packaging.

• Place the cartridge into the tank with the O-ring facing down.

• Align the cartridge with the bottom center opening of the tank.

  • (Note: There’s a small opening in the bottom center of the tank to help with alignment.)

• Press down on the filter cartridge so the O-ring moves down into place.

• 

STEP 4: Reattach the Cap

STEP 4A

• Once the cartridge is placed in the house

• Place the top cap back into its original location.

• 

STEP 4B

• Reattach the snap ring.
• Pull up on the cap to lock in the O-rings.
• 

STEP 5: Repeat

• Repeat these steps 2-4 for the second filter cartridge you received

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🔁Replacing the Cartridge

Filter Replacement and Operation Guidelines

• Flushing Requirement: New cartridges must be flushed for at least 10 minutes prior to use.

• Compliance: Installation and operation must comply with all state and local plumbing codes and regulations.

• Water Safety Notice:
  Do not use this system with water that is microbiologically unsafe or of unknown quality without proper disinfection before or after the system.

  • Note: Systems certified for cyst reduction may be used on disinfected waters that contain filterable cysts.

How To Replace the Cartridge:

• Step 1: Turn off the water supply to the system by shutting off the inlet and outlet valves on the bypass.
• Step 2 (Optional): Install a 3/8" PEX tubing hose to the provided fitting and shut-off that connects to the inlet side of the filtration system.
  • Run the hose to a floor drain or bucket and use to drain sediment or to aid in filter removal during change-out.
• Step 3: Remove umbrella cap on the top of the vessel.
  • Replace the 3 AAA batteries with new batteries.
  • Push and hold the reset button on the metered board for 3 seconds to reset the totalizer.
  • When the totalizer is reset, the LED lights will flash green 3 times to confirm that it is reset.
• Step 4: Depressurize the system by pushing down on the red depressurization button on the top cap of the system.
  • Keep the button pushed down until all the air or water pressure is completely released.
• Step 5: Push down the top cap with both hands to unseat the retaining ring.
• Step 6: Remove the retaining ring by carefully grasping the handle and pulling inward, then upward.
  • The retaining ring should slide completely out of the groove.
• Step 7: Remove the top cap of the system by lifting up on the top handles.
  • Remove the old filter.
    Note: The filter adapter (yellow/white in color) may come loose from the bottom connection when removing the filter and should be reinstalled into the bottom connection for proper installation of the new filter.
• Step 8: Open the fitting and shut-off, then flush out the bottom of the system.
• Step 9: Look down into the tank assembly and locate the small opening centered in the bottom of the tank.
• Step 10: Remove packaging from the new filter and place the new cartridge into the tank with the double O-ring facing down.
• Step 11: Position the cartridge so that it is aligned with the bottom center opening.
• Step 12: Press down on the cartridge so that the double O-ring seal moves into place within the bottom center opening.
• Step 13: Reposition the top cap into its original location.
• Step 14: Reattach the top tank snap ring.
  • Pull up on the top cap to seat the O-rings.
• Step 15 (If Step 2 was completed): Close the fitting and shut-off.
• Step 16: Turn the water supply on and open the inlet and outlet valves on the bypass.
• Step 17: Relieve the system of air in the tank as the system fills with water by pushing down on the red depressurization button on the top cap of the system.
  • Keep the button pushed down until all air pressure is completely released and water comes out of the red depressurization button.
• Step 18: Release the red depressurization button.
• Step 19: Return the umbrella cap to the top of the system.
• Step 20: Check for leaks.
• Step 21: Flush the new cartridge per installation instructions to drain.
• Step 22: During flush, confirm green LED lights are flashing with flowing water.
  • If lights are not flashing green, go back to Step 3.

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Operating Specifications

Temperature & Pressure Limits

Electrical Requirements

• Power Supply: Grounded and unswitched 115 V outlet

• Battery Backup: 3 AAA batteries

System Requirements & Connections

• All plumbing must follow local and state plumbing codes.

• The inlet and outlet ports are 1” male NPT threaded connections.

• Use hand-tightening only.
  Do not use tools, lubricants, or unapproved sealants—this will void the warranty.

• Connect the system to cold water only.

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Testing & Filter Guidelines

• Testing was performed under standard laboratory conditions; actual performance may vary.

• Flush the system and change the filter as suggested.

• The contaminants or other substances removed or reduced by this water filter are not necessarily in all users’ water.

Water Quality – Optimum Operating Conditions for Echo Water Conditioner

⚠️ Important: Cartridges may contain a small amount of fines. After installation, flush to drain for a minimum of 60 minutes at 7 GPM prior to use.

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⚠️ Warnings & Important Notes

⚡ Electrical Grounding in Metal Plumbing Systems

• If this or any other system is installed in a metal (conductive) plumbing system (e.g., copper or galvanized metal),
  the plastic components of the system will interrupt the continuity of the plumbing system.

• As a result, any errant electricity from:

  • Improperly grounded appliances downstream, or

  • Potential galvanic activity in the plumbing system
    can no longer ground through contiguous metal plumbing.

• Some homes may have been built in accordance with building codes that encouraged grounding electrical appliances through the plumbing system.

• Therefore, prior to using your system, you must install one of the following to reestablish electrical continuity:

  • A bypass consisting of the same material as the existing plumbing, or

  • A grounded jumper wire bridging the equipment.

🚫 DO NOT USE:

• • Extra lubricants

  • Unapproved sealants

  • Tools to tighten hand-tighten only parts

• Use of tools other than hand-tighten only parts voids the warranty.

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Recommended Water Chemistry Limits

🔧 Note: Water with a pH > 8 may require pH adjustment for optimal performance. Elevated levels of silica or phosphate may interfere with media function.

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Installation of the Filters

Proper Installation Sequence:

Incoming Water Line → Water Softener → 50 Micron/20 Micron Double Pleat Cartridge (inside filter housing) → 3 Micron Carbon Block Filter (inside filter housing) → Water Heater → Main Home Water Line

Click below to view the installation guidelines for the other components:

• 2025 Echo Water Softener Owner Manual

Where to Install:

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Installation Overview

Step 1: Choose the Right Location

• Install the system before the main water line reaches your water heater, ideally near where the line enters your home.

• Ensure at least 3 feet of open space above the system to allow for easy cartridge replacements.

Step 2: Prepare the Plumbing before Install

• Turn off the main water supply.

• Open a faucet inside your home to relieve pressure and drain water from the lines.

Step 3: Maintain Electrical Grounding

• If your home has metal plumbing (like copper), ensure grounding is preserved by installing a ground clamp or jumper wire on the cold water line.

Step 4: System Requirements & Connections

• All plumbing must follow local and state plumbing codes.

• The inlet and outlet ports are 1” male NPT threaded connections.

• Use hand-tightening only.
  Do not use tools, lubricants, or unapproved sealants—this will void the warranty.

• Connect the system to cold water only.

Step 5: Meter Setup

• Insert 3 AAA batteries (not included).

• The system is preset to 100,000 gallons.

• Adjust meter settings (manual below) based on the filter specification sheet to align with your specific filter’s lifespan.

⚠️ Important Notes

• If your water conditions exceed the system’s specified limits, filter life may be shortened, and warranty could be void.

• To activate and properly flush the cartridge:

  • Run water through the system at 7 GPM for 60 minutes.

  • Follow all installation flushing instructions closely.

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Water Meter (Totalizer Notifier) Manual

Overview: The overall purpose of this device is to receive a water meter input and totalize the amount of water that passes through the meter.

• When there is flow through the water meter, the lights flash at a rate that increases with the water flow rate.

• When the total amount of water flowed reaches within 10% of a pre-selected amount, the totalizer turns yellow.

• When the total amount reaches the pre-selected amount, the totalizer turns red.

Power

• This unit is to be powered using +12VDC.

• The power input is a wire tail with a 2.5 mm center-positive barrel jack.

• Battery Backup

  • The totalizer includes a battery backup using 3 AAA size batteries.

  • The battery holder is part of the PCB assembly and can be accessed by removing the lid to the cartridge filter.

• Battery Life (Approximate):
  • High continuous flow: < 7 days
  • No flow: Up to 6 months

Water Meter Operation

• The totalizer uses a turbine-style water meter with a magnetic pickup that sends a pulse to the electronics for every revolution.

• The meter turbine is removable for inspection and cleaning.

• Always bypass or shut off the water supply before removing the meter.

• The meter connects to the electronic board using a 3-pin plug.

LED Indicators: LEDs display the system status based on the percentage of totalized flow:

Flow Pattern:

• During flow: LEDs turn off in a pattern: 1-2-3-2 (repeat).

• Frequency of LED pattern is linearly correlated to the water flow rate.

• Each meter revolution advances the LED pattern.

• No flow for 2 seconds: All LEDs turn solid ON.

Low Battery Indicator:

• If the battery is low, the middle LED (#2) will turn blue.

• Battery check occurs once per hour to conserve power.

Pushbutton Functions

Resetting the Totalizer

1. Flip the umbrella cover to view the logo/sticker.

2. While looking at the top, press and hold the button on the electronics board for 3 seconds.

3. When reset is complete, LEDs flash green three times.

LED Value Indicators:

• Green LED (LED1) = 100,000s place

• Blue LED (LED2) = 10,000s place

Programming the Total Gallon Limit

1. Press and hold the push button.

2. While holding, power up the board (using 12VDC or battery).

3. Once powered:

   • LED 1 (Green, right side): Represents the 100,000s place.

   • LED 2 (Blue, middle): Represents the 10,000s place.

4. Both LEDs flash at 1 Hz to show current programmed value:

   • LEDs flash white for 1 second to signal the start.

   • Then flash the number of times equal to the digit being represented.

   • After both LEDs finish, wait 2 seconds and the sequence will repeat.

Power Monitoring and Battery Mode

• The board monitors both the 12VDC power supply and battery power.

• In the event of a power failure and no batteries are installed, the current totalizer value is saved to non-volatile memory.

• When power is restored, the totalizer count resumes from the point where it lost power.

Battery Mode Behavior:

• During battery operation, the LEDs remain off to conserve power.

• If the totalizer is in a yellow or red state, or if the battery voltage becomes low:

  • The right LED will flash on in the appropriate color (yellow or red) for 0.125 seconds every 30 seconds.

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SPECIAL NOTES on the Water Meter

• Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after installing the filter or system.

• Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

• Any system this filter is installed in must be maintained according to manufacturer’s instructions, including replacement of filter cartridges.

• Contaminants or other substances removed or reduced by this water filter cartridge are not necessarily present in your water.

• Note that while testing was performed under standard laboratory conditions, actual performance may vary.

• Systems using these filters must be installed and operated in accordance with manufacturer’s recommended procedures and guidelines.

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Need Help? Contact Support

If you encounter any issues or have questions about your Echo Pure™ Whole Home Filtration System, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.

Email Support

Send a detailed description of your issue to: techsupport@echowater.com
Please include:

• Your Order Number

• Photos (if applicable) to help us better understand the issue
  Our team will respond promptly to assist you.

Phone Support

Call Tech Support at: +1 (855) 737-1121
Available: Monday–Friday (Closed weekends & major US Holidays)
Hours: 9:00 AM – 5:00 PM (MST)

Book Installation Assistance 

You can use the link above to schedule installation assistance with our tech support team, who will guide your plumber through the setup process.

Online Support:

Visit our website at www.echowater.com/support to access FAQs, and troubleshooting guides, and to submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.

We are committed to ensuring you have the best experience with your new Echo Pure™ Whole Home Filtration System. Your satisfaction is our top priority!

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