Search
Submit a request
Sign in
Drowning? We can help!
Categories
Submit a request
Submit a request
Sign in
Echo Water
Echo Water Policies
Echo Water Policies
All about shipping, returns/exchanges, billing, etc
Sales Policies
Need Help Placing an Order
Echo Water Price Match Policy
Do you offer refurbished machines for purchase?
Warranty and Protection
What is Echo Care?
Need Help with Installation
Billing / Refunds
Tax-Exempt Orders: What You Need to Know
How To Contact PayPal
How To Contact Shop Pay
How To Contact AfterPay
How To Contact Affirm
Echo Water Refund Policy
See all 8 articles
Shipping
Do you offer local Pick Ups?
Echo Water Shipping Policy
How can I change my address once the order is placed?
Shipping Timeframes (How Long Does Shipping Take?)
Do you offer free shipping?
How can I track my order?
Refund and Returns
Refund and Returns Policy
What items are not eligible for return?
Do You Offer Instant Exchanges for Returns?
Echo Water Return & Exchange Policy
What Is Your Warranty And How Do I File One?