Drowning? We can help! Drowning? We can help!

Refund and Returns

Refund and Returns Policy

I need a replacement filter
You can purchase an Echo Replacement Filter here If you are within warra...
What items are not eligible for return?
Water filters; Gift Cards; Items Marked "Sale Final" or "Closeout"; Cust...
Do you offer instant exchanges?
Yes! If you opt for an instant exchange, your exchange order will be cre...
Echo Return Policy
If you are not completely satisfied with your purchase, you have 60 days...
What Is Your Warranty And How Do I File One?
You can review all of our warranty details here. Please note that our wa...