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Echo Water Certifications and Reports H2 Analytics and Certifications
About Echo Water About Hydrogen Water, Hydrogen Studies Overview, and General Product Questions
Account & Orders Log in and Order information
FAQs by Product Frequently asked questions
Product Manuals & Warranty Manuals, installation, Warranty, and Contact Information
Echo Partners Affiliate and Wholesalers
Processes & Policies All about shipping, returns/exchanges, billing, etc

Echo Water Certifications and Reports

H2 Analytics and Certifications

Echo Flask Certifications

Echo Flask SGS Water Quality Testing Results
H2 Analytics Certificate of Compliance - Echo Flask
Flask Grant of Equipment Authorization - FCC
Flask UN Test Report
Flask Stacking Test Report
Flask MSDS Report
See all 10 articles

Echo Hydrogen Prebiotic Drink Mix Certifications

IHSA Water Report - Echo Hydrogen Prebiotic Stick Pack
H2 Analytics Laboratory Report - Hydrogen Prebiotic Stick Pack
Certificate of Analysis - Apple H2 Water Prebiotic
H2 Analytics Laboratory Report Test Results - Echo H2 Prebiotic Packs
H2 Analytics Certificate of Compliance - Hydrogen Prebiotic Packs

Echo Go+ Certifications

H2 Analytics Laboratory Report - Echo Go+
H2 Analytics Laboratory Report - Echo Go
H2 Analytics Certificate of Compliance - Echo Go bottles
Echo Go+ SGS Water Quality Testing Results
Echo Go SGS Water Quality Testing Results
Echo Go+ FDA Test Report
See all 7 articles

Echo Pitcher Certifications

H2 Analytics Laboratory Report - Echo Pitcher
H2 Analytics Certificate of Compliance - Echo Pitcher

Echo H2 Machine Certifications

H2 Analytics Laboratory Report - Echo H2 Machine
H2 Analytics Certificate of Compliance - Echo H2 Machine

Echo Refresh Certifications

H2 Analytics Laboratory Report - Refresh

Echo Revive Certifications

H2 Analytics Laboratory Report - Revive

Echo RO Certifications

Echo RO Reverse Osmosis NSF Test Results

Echo Flow Certifications

H2 Analytics Laboratory Report - Echo Flow (Server)
H2 Analytics Certificate of Compliance - Echo Flow (Server)

Echo Ultimate Certifications

H2 Analytics Laboratory Report - Echo Ultimate
H2 Analytics Certificate of Compliance - Echo Ultimate

Echo Clean Certifications

H2 Analytics Laboratory Report - Echo Clean

Echo Water Filter Certifications

Echo Filter Effectiveness Test: Glyphosate Herbicide Removal
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About Echo Water

About Hydrogen Water, Hydrogen Studies Overview, and General Product Questions

Hydrogen Studies Overview

An overview of studies that reference Hydrogen

Studies Referencing Hydrogen and Cancer/Chemotherapy
Studies Referencing Hydrogen and Oxidative Stress and ROS Scavenging
Studies Referencing Hydrogen and Lungs and Nose
Studies Referencing Hydrogen and Reproductive health in Male and Females
Studies Referencing Hydrogen and Lipid and Metabolic Disorders and Obesity
Studies Referencing Hydrogen and Heart - Cardiovascular
See all 21 articles

General Product Questions

H2 Analytics Seal
Do you have a CPT Code?
Hydrogen Solubility: How Does Echo Water Systems Keep The Hydrogen In The Water?
Is higher Hydrogen Production (PPM's) levels better?
Can I Have a Printed Manual?
Microclustering: Myth vs. Reality
See all 18 articles

About Hydrogen Water

All you need to know about Hydrogen water and the benefits

Echo Video Links
What Does SPEM or PEM Stand For?
Hydrogen is the lightest gas, how does the bottle maintain it after opening?
Echo Water Product PPM Comparison Table
Molecular Hydrogen (H₂) vs Hydrogen Ions (H⁺)
Is Hydrogen Water Considered H3O or H4O?
See all 34 articles
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Account & Orders

Log in and Order information

Billing & Payments

Why was TrueMed (FSA/HSA) Rejected?
Using Multiple Cards (HSA/FSA + Credit/Debit) at Truemed Checkout
How do I save using TrueMed (FSA/HSA)?
Can I change my payment method once the order is placed?
Flexible Payment Options with Echo Water
How do I remove Echo Care from my cart?

Account Help

Echo Go and Go+ Replacement Parts
How do I access My Account?
How do I manage my Subscriptions?
How to File a Return
How to Submit a Warranty Claim
Filing A Shipping Claim With Echo Water
See all 11 articles

Clear Cache

How to Clear the Cache with Microsoft Edge
How to Clear the Cache with Safari
How to Clear the Cache with Google Chrome
How to Clear the Cache with Firefox
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FAQs by Product

Frequently asked questions

Echo Hydrogen Drink Mix

How do I Convert H2 dose to PPMs?
Understanding H₂ dose vs ppm
How does the stick pack create Hydrogen?
Are Hydrogen Stick Packs Safe?
What's the Bioavailability of the Stick Packs?
What are the benefits of the Prebiotic Hydrogen Stick Packs?
See all 11 articles

Echo Flask

How long does the Flask Last?
Is it normal to see large bubbles during a Cycle on my Flask?
Will The Echo Flask™ Fit In A Cup Holder?
Why did my Echo Flask™ arrive with water?
How do I use my Echo Flask?
What is the PSI of the Echo Flask?
See all 32 articles

Echo Water App

Steps on how to Update the Echo Water App and/or Flask Firmware
Echo Water App Guide
App | Creating an Account
App | How to Connect Your Echo Flask™
App | How to Manually Add Water
App | What should I set my goal to be?
See all 24 articles

Echo Go Bottles

Echo Go and Echo Go+

Descaling Your Echo Go/Go+ Bottle
Cleaning & Maintenance Of Your Echo Go™/Go+™
Quick Start Guide for the Echo Go Bottles
Why are the bottles 8-10 oz?
How can I clean my Echo Go Water Bottles?
I accidently drank the Cleaning Cycle Water from the Echo Go, what do I do?
See all 31 articles

Echo Clean

Preparing Unchlorinated Water for Echo Clean Using Chlorine Tablets
Echo Clean™ vs. Household Bleach: A Safer, Less Toxic Way to Clean!
What to do if the spray nozzle broke on the Clean
Salt recommendation for the Echo Clean
Echo Clean - Why would the water turn yellow when creating Sodium Hypochlorite Bleach?
Uses of Sodium Hypochlorite (acid water with dissolved salt) made from The Clean
See all 16 articles

Echo Water Pitcher

Does the pitcher housing and filter slow down the process?
Will the pitcher hold less water with the pitcher housing and filter?
How often does the Pitcher Filter need to be replaced?
Echo Pitcher Filter Housing and Cartridge User Manual
Echo Water Pitcher Quick Start Guide
Why is my pitcher producing fewer or no bubbles?
See all 8 articles

Echo RO (Reverse Osmosis) Filter

This is a reverse osmosis system that echo produces. It is a tankless system that has four cartridges for filtration. It's able to create 400 gallons of RO water per day.

Why am I receiving a "water Lack" Message on my RO System
What is the RO waste ratio of filtered water for consumption vs what is waste?
How to store my filters for the RO system if not being used for extended period of time.
Do you recommend using water softener or water conditioner to reach the desirable GPG range when using the RO filtration system?
Do nanoparticles get into the water from the filters in the RO?
Does the Echo RO system put any essential minerals back into the water after it filtrates it?
See all 14 articles

Echo Flow (H2 Server)

What do the two white ports do on the Echo Flow (Formerly H2®) Server?
Is the External mineral energizer for the Echo Flow (Formerly H2®) Server optional?

Echo H2 Machine

What type of generator do your machines use?
Can I hook up the H2 Machine over the counter but not hook it up with my faucet and instead from the waterline under my sink?
What is the Flow Rate for the Echo Flow (formerly Echo H2 Server)?
Does the Echo H2 Machine come with a filtration system?
Do I need a Diverter Valve for the Echo H2 Machine?
Do I need an Echo H2 Faucet with the Echo H2 Machine?
See all 7 articles

Echo Ultimate

Echo Ultimate Alkaline & Acidic Water pH Readings
Echo Replacement Water Filter: What It Removes from Your Water
What is the Flow Rate for the Echo Ultimate?

Echo Refresh

Is There A Replacement Cannula Available For The Echo Refresh?
Where is the Echo Refresh Made?
What are the charging ports used for on the Machine?
Do I need all 3 tubes connect to the Echo Refresh when using?
How much PPM does the Echo Refresh Produce?
Echo Refresh Screen is stuck on Echo Water Logo Screen
See all 11 articles

Echo Revive Hydrogen Bath

Why Choose the Echo Revive Hydrogen Bath Machine?
How the Echo Revive Hydrogen Bath Water Machine Works
How often can I take a hydrogen bath with the Echo Revive?
Can you use additives in the bath water when using the Echo Revive?
Can you use the Echo Revive (hydrogen bath) in an ice bath?
Does the Echo Revive (hydrogen bath) require a Whole Home Filter System?
See all 16 articles

2024 Whole Home Water Filter System

What is the media inside the Echo Salt Free Water Conditioner?
What is the difference between a water softener and a water conditioner?
When do you recommend changing the filters on the Whole Home System?
How is your Whole Home Filter System Different than Others?
My post and pre filter tank wont come off, of my Whole Home Filter System, Why?
Why is my water making Bubbles after installing the Whole Home Filter System?
See all 22 articles

2025 Echo Whole Home Filtration Systems

Salt and Salt-Free Water Conditioners

Difference between the Old and the New Whole Home System
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Product Manuals & Warranty

Manuals, installation, Warranty, and Contact Information

Echo Flask - Warranty / Manual

Echo Flask™ Warranty Guide
Echo Flask™ User Manual

Echo Go+ - Warranty / Manual

Echo Go+ Warranty Guide
Echo Go+™ User Manual

Echo Go - Warranty / Manual

Warranties and manuals

Echo Go Warranty Guide
Read This: Echo Go
Echo Go™ User Manual

Echo Pitcher - Warranty / Install

Echo Family Pitcher Warranty Guide
Read This: Hydrogen Water Pitcher
Echo Family Hydrogen Water Pitcher™ User Manual
How to replace the battery on an Echo Water Pitcher:

Echo Clean - Warranty / Install

Echo Clean 2024 Model User Manual
Echo Clean Warranty Guide
Read This: Echo Clean™

Echo RO - Warranty / Install

Echo RO/Server Faucet Warranty Guide
Echo RO Warranty Guide
How to Install the Echo RO and Flow (Formerly H2 Server)
How to Install O-Rings on Your RO (Reverse Osmosis) Machine
Echo RO™ User Manual

Echo H2 Machine - Warranty / Install

Echo H2® Warranty Guide
Read This: H2 Machine
Echo H2® Hydrogen Water Machine User Manual
Echo H2 Hydrogen Water Machine® Faucet Installation Diagram
How to Tighten the Knob on the Echo H2 Machine

Echo Flow (H2 Server) - Warranty / Install

Echo Flow (Formerly H2®) Server Warranty Guide
Read This: Echo (Formerly H2®) Server
Echo Flow (Formerly H2®) Server™ User Manual

Echo Ultimate - Warranty / Install

Echo Ultimate Digital Faucet Warranty Guide
Echo Ultimate Warranty Guide
Echo Ultimate Machine Faucet Installation Diagram
Echo Ultimate™ User Manual

Echo Refresh - Warranty and Installation

Echo Refresh Warranty Guide
Echo Refresh™ Manual

Echo Revive (Hydrogen Bath) - Warranty / Install

Echo Revive Warranty Guide
Echo Revive: How to fill water tank, and check alarms
Echo Revive: Machine not turning on
Echo Revive: water color and function
Echo Revive Unboxing Video
Echo Revive™ Hydrogen Water Bath Machine User Manual

Discontinued Item Support

Echo 9 Ultra Operation Manual
Echo Retro™ or NHM 130 Machine™ Manual
Echo 7 Machine™ User Manual
Cleaning Cartridge Instructions for Echo 7, 9, 9 Ultra, H2, Ultimate Machine.

2024 Whole Home Water Filter System - Warranty / Install

Echo Water Softener Warranty Guide
Echo Whole Home Water Filter Customization for Parallel System [1.25"-2" Municipal Water Line]
Echo Whole Home Filter™ Installation Manual
Echo Whole Home Filter™ Maintenance Manual

2025 Echo Whole Home Filtration Systems - Warranty / Install

UV Disinfection System Operation and Installation Instructions
UV FlowMeter Operation and Installation Instructions
2025 Echo Water Conditioner Installation, Operation, and Maintenance Manual
2025 Echo Water Softener Owner Manual
2025 Echo Water Conditioner Warranty Guide
2025 Echo Whole Home Filter Warranty Guide
See all 7 articles

Technical Support Contact

Repair Information

General How to

Echo Guard Leak Detection and Alarm Kit
Warranty Claim: What to Do When Your Product Isn't Working Properly
How To Install A Filter Cushion
How to Replace External Filters
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Echo Partners

Affiliate and Wholesalers

Wholesale Partners

Customer Support for Wholesale Distributors

Affiliate Portal

Affiliate FAQs
Affiliate Portal - Forgot Password
Getting Started - Navigation and Terminology
Definitions Of Metrics In the Affiliate Portal

Brochures

Echo Product Brochure
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Processes & Policies

All about shipping, returns/exchanges, billing, etc

Warranty and Protection

What is Echo Care?

Billing / Refunds

How To Contact PayPal
How To Contact Shop Pay
How To Contact AfterPay
How To Contact Affirm
Echo Water Refund Policy
Why did I not receive a full refund?
See all 7 articles

Shipping

Echo Water Shipping Policy
How can I change my address once the order is placed?
Shipping Timeframes (How Long Does Shipping Take?)
Do you offer free shipping?
How can I track my order?

Refund and Returns

Refund and Returns Policy

I need a replacement filter
What items are not eligible for return?
Do You Offer Instant Exchanges for Returns?
Echo Water Return & Exchange Policy
What Is Your Warranty And How Do I File One?
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