Drowning? We can help! Drowning? We can help!

FAQs by Product

Frequently asked questions

Echo Flask
Is it normal to see large bubbles during a Cycle on my Flask?
Will The Echo Flask™ Fit In A Cup Holder?
Why did my Echo Flask™ arrive with water?
How do I use my Echo Flask?
What is the PSI of the Echo Flask?
Name on the Flask isn't Correct
See all 31 articles

Echo Water App
Echo Water App Guide
App | Creating an Account
App | How to Connect Your Echo Flask™
App | How to Manually Add Water
App | What should I set my goal to be?
App | Trouble Connecting / Pairing My Echo Flask
See all 23 articles

Echo Go Bottles

Echo Go and Echo Go+

Descaling Your Echo Go/Go+ Bottle
Cleaning & Maintenance Of Your Echo Go™/Go+™
Quick Start Guide for the Echo Go Bottles
Why are the bottles 8-10 oz?
How can I clean my Echo Go Water Bottles?
I accidently drank the Cleaning Cycle Water from the Echo Go, what do I do?
See all 31 articles

Echo Clean
Preparing Unchlorinated Water for Echo Clean Using Chlorine Tablets
Echo Clean™ vs. Household Bleach: A Safer, Less Toxic Way to Clean!
What to do if the spray nozzle broke on the Clean
Salt recommendation for the Echo Clean
Echo Clean - Why would the water turn yellow when creating Sodium Hypochlorite Bleach?
Uses of Sodium Hypochlorite (acid water with dissolved salt) made from The Clean
See all 16 articles

Echo Water Pitcher
Does the pitcher housing and filter slow down the process?
Will the pitcher hold less water with the pitcher housing and filter?
How often does the Pitcher Filter need to be replaced?
Echo Pitcher Filter Housing and Cartridge User Manual
Echo Water Pitcher Quick Start Guide
Why is my pitcher producing fewer or no bubbles?
See all 8 articles

Echo RO (Reverse Osmosis) Filter

This is a reverse osmosis system that echo produces. It is a tankless system ...

Why am I receiving a "water Lack" Message on my RO System
What is the RO waste ratio of filtered water for consumption vs what is waste?
How to store my filters for the RO system if not being used for extended period of time.
Do you recommend using water softener or water conditioner to reach the desirable GPG range when using the RO filtration system?
Do nanoparticles get into the water from the filters in the RO?
Does the Echo RO system put any essential minerals back into the water after it filtrates it?
See all 14 articles

Echo Flow (H2 Server)
What do the two white ports do on the Echo Flow (Formerly H2®) Server?
Is the External mineral energizer for the Echo Flow (Formerly H2®) Server optional?

Echo H2 Machine
Can I hook up the H2 Machine over the counter but not hook it up with my faucet and instead from the waterline under my sink?
What is the Flow Rate for the Echo Flow (formerly Echo H2 Server)?
Echo H2 Machine Faucet Installation Diagram
Does the Echo H2 Machine come with a filtration system?
Do I need a Diverter Valve for the Echo H2 Machine?
Do I need an Echo H2 Faucet with the Echo H2 Machine?
See all 7 articles

Echo Ultimate
Echo Ultimate Alkaline & Acidic Water pH Readings
Echo Replacement Water Filter: What It Removes from Your Water
What is the Flow Rate for the Echo Ultimate?

Echo Refresh
Is There A Replacement Cannula Available For The Echo Refresh?
Where is the Echo Refresh Made?
What are the charging ports used for on the Machine?
Do I need all 3 tubes connect to the Echo Refresh when using?
How much PPM does the Echo Refresh Produce?
Echo Refresh Screen is stuck on Echo Water Logo Screen
See all 11 articles

Echo Revive Hydrogen Bath
Why your Revive Machine?
How the Echo Revive Hydrogen Bath Water Machine Works
How often can I take a hydrogen bath with the Echo Revive?
Can you use additives in the bath water when using the Echo Revive?
Can you use the Echo Revive (hydrogen bath) in an ice bath?
Does the Echo Revive (hydrogen bath) require a Whole Home Filter System?
See all 16 articles

Echo Whole Home Water Filter System
When do you recommend changing the filters on the Whole Home System?
How is your Whole Home Filter System Different than Others?
My post and pre filter tank wont come off, of my Whole Home Filter System, Why?
Why is my water making Bubbles after installing the Whole Home Filter System?
Why is the Water Grey after installing the Whole Home Filter System?
What is the white gadget or white wrench included with the Whole Home Filter System?
See all 19 articles

Echo Water Conditioners

Salt and Salt-Free Water Conditioners

What is the media inside the Echo Salt Free Water Conditioner?
What is the difference between a water softener and a water conditioner?
Echo Water Conditioner: What if my water contains hardness above 8 grains?