Echo Pitcher Filter Housing and Cartridge User Manual Echo Pitcher Filter Housing and Cartridge User Manual

Echo Pitcher Filter Housing and Cartridge User Manual

 


 

Included Items Quantity
Echo Pitcher Filter Housing 1
KDF55 Pitcher Filter 1



Echo Pitcher Filter Initial Setup & Usage

Welcome to the Echo Family! Your new Echo Family Pitcher Filter is here to make every sip of water clean, pure, and refreshing. Let’s get started with setting up your pitcher!

Step 1: Unbox Your Pitcher

First, let’s take everything out of the box.

  • Remove the Pitcher Housing and Filter: Carefully take out the pitcher body and the filter from the packaging.
  • Unwrap and Inspect: Make sure all the parts, including the pitcher and filter, are free from any packaging materials.

You’re now ready to prepare the filter.

Step 2: Prepare and Install the Filter

Before you use the filter, we need to give it a quick rinse.

  • Rinse the Filter: Hold the filter under cold running water. Keep it there until the water coming out is clear. If you see some black sediment at first, that’s normal—just keep rinsing until it’s gone.
  • Insert the Filter: Place the filter into the pitcher housing, making sure it’s in tightly to avoid leaks.

Step 3: Assemble the Pitcher

Now let’s put everything together.

  • Position the Canister: Place the canister into the pitcher with the black area facing the handle.
  • Filling the Canister: Pour water into the canister until it reaches the fill line, indicated by a lip around the upper edge of the canister. When filled to this level, the canister holds approximately 24 ounces. Be careful not to overfill.
    *See the Troubleshooting guide below if this has occurred.




  • Filtration: The water will flow through the filter and fill the pitcher. When the water reaches the canister level (approximately 35 ounces), your pitcher is ready.

Step 4: Use and Enjoy

Your Echo Family Pitcher Filter is now set up and ready to use!

  • Optional: Run a Hydrogenation Cycle: If your pitcher has this feature, run the cycle as described in the pitcher’s instructions.
  • Enjoy Your Water: Pour yourself a glass of fresh, filtered water and hydrate to your heart’s content.

Understanding Your Filter

The Echo Family Pitcher Filter is designed with cutting-edge filtration technology to ensure you have access to the cleanest and purest water possible. At the heart of this system is the KDF55 filter, a highly effective filtration medium that offers numerous benefits.

Understanding the KDF55 Filter

The KDF55 filter in your Echo Family Pitcher is made from a high-purity copper-zinc alloy that is specifically designed to remove contaminants from water through a process called redox (oxidation-reduction reaction). This powerful filter is one of the key reasons your Echo Family Pitcher is so effective in delivering high-quality, filtered water.

Benefits of the KDF55 Filter:

  • Reduces Heavy Metals: KDF55 effectively reduces heavy metals like chlorine, lead, mercury, and other harmful contaminants from your water, making it safer and healthier to drink.

  • Controls Microorganisms: This filter helps control the growth of bacteria, algae, and fungi within the pitcher, ensuring that your water stays fresh and clean.

  • Eliminates Bad Taste and Odor: The KDF55 filter reduces chlorine and other chemical contaminants that can cause unpleasant tastes and odors, giving you water that’s safe and refreshing.

  • Exceptional Filtration: The high-quality Activated Carbon (AC) filter effectively removes organic chemicals, pesticides, volatile organic compounds (VOCs), heavy metals, and odor-causing contaminants. It also targets and removes PFA chemicals, including PFOS, PFNA, and PFAS.

  • Prolong Filter Life: The KDF55 material can extend the life of the carbon filter by reducing the chlorine content before it reaches the carbon stage, enhancing the overall efficiency and longevity of your pitcher’s filter system.

This overview helps users understand why the KDF55 filter is a crucial part of their Echo Family Pitcher and the benefits it provides in delivering clean, safe, and great-tasting water.

Compatible Water Usage 

Your Echo Family Pitcher Filter is designed to work with various types of water, providing you with clean, fresh, and safe drinking water. Here’s a breakdown of the types of water you can use:

1. Tap Water

  • Ideal for Everyday Use: The Echo Family Pitcher is specifically designed to filter standard tap water. The KDF55 filter effectively removes contaminants such as chlorine, lead, mercury, and other heavy metals commonly found in municipal water supplies.
  • Convenient and Cost-Effective: Using tap water in your pitcher is both convenient and economical, allowing you to enjoy filtered water directly from your tap.

2. Well Water

  • Safe for Use: If your home uses well water, you can safely use it in the Echo Family Pitcher. The KDF55 filter can handle additional contaminants, such as iron and sulfur, present in well water, providing cleaner, better-tasting water.
  • Recommended Testing: It’s always a good idea to have your well water tested regularly to ensure its safety and to identify any specific contaminants that may be present.

3. Bottled Water

  • Optional Use: While the Echo Family Pitcher is designed to filter tap and well water, you can also use bottled water if preferred. The filter will further purify the water, removing any residual contaminants or impurities.

4. Do Not Use:

  • Saltwater: The Echo Family Pitcher is not designed to filter saltwater or seawater. Using saltwater in the pitcher can damage the filter and the internal components of the pitcher.
  • Non-Potable Water: Avoid using water from unverified or non-potable sources, such as rivers, lakes, or ponds, as these can contain harmful microorganisms and pollutants that the filter may not be able to adequately remove.


Maintenance Of The Echo Pitcher Filter 

Proper maintenance of your Echo Family Pitcher Filter is essential to ensure you continue enjoying clean and refreshing water. Here’s everything you need to know about maintaining your filter for optimal performance.

Filter Capacity and Replacement Schedule

The filter in your Echo Family Pitcher has a capacity of 150 liters, which translates to approximately 88 full pitcher uses. Monitoring filter usage and replacing it when necessary is important to ensure your water remains of the highest quality.

When to Change the Filter:

  • Capacity Limit: The filter is designed to handle up to 150 liters of water. Once you reach this limit, the filter’s effectiveness at removing contaminants may decrease.
  • Rule of Thumb: As a general guideline, changing the filter every 90 days is recommended. This timeframe ensures that your filter is functioning at its best, even if you haven’t reached the full 150-liter capacity.
  • Water Quality: If you notice any changes in the taste or odor of your water, it might be a sign that the filter needs to be replaced sooner, especially if you use your pitcher more frequently.

Replacement filters are available online at echowater.com! We cannot recommend aftermarket filter use.

How to Replace the Filter

  1. Remove the old filter: Open the pitcher lid and carefully remove the canister to access the filter. Dispose of the old filter according to your local waste management guidelines.
  2. Prepare the new filter: Follow the instructions provided earlier to prepare your new filter by running water through it until it’s clear.
  3. Insert the new filter: Place it into the canister, ensuring it is securely seated to prevent leaks.
  4. Reassemble the pitcher: Place the canister back into the pitcher, fill it with water, and you’re ready to enjoy fresh, filtered water again!

Tracking Filter Usage

  • Keep a Log: Consider keeping a simple log or marking your calendar to track when you installed a new filter and when it should be replaced. This can help you stay on top of filter changes without the guesswork.

Cleaning

Keeping your Echo Family Pitcher Filter clean is essential for ensuring the best-tasting, highest-quality water. Follow these steps to properly clean your pitcher:

1. Hand Wash Only

  • Never Put in Dishwasher: Your Echo Family Pitcher is designed to be hand-washed only. Do not place the pitcher or any of its components in the dishwasher, as the heat and detergents can damage the materials.

2. Remove the Filter Before Washing

  • Always Remove the Filter: Before you start washing your pitcher, be sure to remove the filter. This prevents any soap, dirt, or debris from coming into contact with the filter, which could compromise its effectiveness.
  • Keep the Filter Dry: Store the filter in a clean, dry place while washing the pitcher.

3. Wash the Pitcher Carefully

  • Use Mild Soap: Wash the pitcher housing, lid, and canister using warm water and mild dish soap.
  • Avoid Harsh Chemicals: Do not use bleach, abrasive cleaners, or other harsh chemicals, as these can damage the pitcher’s materials.
  • Rinse Thoroughly: Make sure to rinse all soap residue off the pitcher components before reassembling.

4. Frequency of Cleaning

  • At Least Once Per Month: It’s recommended to wash your pitcher housing at least once a month to maintain cleanliness and ensure optimal performance.
  • More Frequent Cleaning for Mineral-Rich Water: If your water source is mineral-rich or has a higher concentration of sediments, more frequent washing is advised to prevent buildup and maintain the pitcher’s effectiveness.

5. Reassemble and Enjoy

  • Reinsert the Filter: Once all the components are clean, reinsert the filter, ensuring it is securely seated in the housing.
  • Resume Use: Your Echo Family Pitcher is now clean and ready to continue delivering fresh, filtered water.

6. Addressing Moldy or Mildewy Smell/Taste

  • Water Smells or Tastes Like Mold/Mildew: If you notice a moldy or mildewy smell or taste in your water, it’s crucial to wash the pitcher housing thoroughly.
    • Clean Thoroughly: Remove the filter and wash the housing, lid, and canister as described above. Ensure all soap and debris are rinsed away completely.
    • Warranty Note: Please note that issues related to smell or taste, such as mold or mildew, are not covered under warranty.

By following these maintenance tips, you’ll ensure that your Echo Family Pitcher Filter continues providing you with clean, safe, and great-tasting water daily. Regular maintenance is key to maximizing the lifespan and effectiveness of your filter.


Troubleshooting Guide

If you encounter any issues with your Echo Family Pitcher Filter, please see the table below for quick solutions.

Issue Possible Cause Solution
Water has black particles Initial filter usage causing loose carbon particles - Run water through the filter until it runs clear.
- This is normal during the first few uses; particles will decrease with continued use.
Water tastes funny The filter might be old or not seated properly - Check that the filter is correctly seated in the housing.
- If the filter is older than 90 days or has filtered 150L, replace it with a new one.
Leaking by the filter Filter not seated tightly in the housing - Remove the filter and reinsert it, ensuring it’s tightly secured.
- Check for any debris or particles that might prevent a proper seal and clean if necessary.
Housing cracks Accidental damage or manufacturing defect - Please take a look at the pitcher for any visible cracks.
- If you find any, discontinue use immediately and contact customer support for assistance or replacement.
Unable to remove the filter The filter is stuck in the housing - Use the end of a spoon or a similar object that fits into the hole at the bottom of the housing.
- Gently push upwards to dislodge the filter from the housing.
Cracked Housing Accidental damage or dropped pitcher - Unfortunately, cracks in the housing are not covered under warranty unless reported on the day of receipt.
- You can order a new housing with a filter here.
- The new filter should be replaced every 90 days, so you'll have a spare on hand.
Water smells or tastes like mold/mildew. Mold or mildew buildup in the pitcher housing - Remove the filter and wash the housing, lid, and canister thoroughly with mild soap and warm water.
- Ensure all soap and debris are rinsed away completely.
- Please note that issues related to smell or taste, such as mold or mildew, are not covered under warranty.
Water in the handle, display, or charging port Overfilling the pitcher filter housing - Unplug the pitcher to prevent any potential electrical issues.
- Ensure the water level stays below the fill line when filling the pitcher.
- Allow time for the water to evaporate by placing the pitcher in a dry, well-ventilated space.
- Please note that damage due to overfilling is not covered by the warranty.


 

Need Help? Contact Support

If you happen to have any issues or have questions about your Echo Family Pitcher Filter, our dedicated support team is here to help you. Don't hesitate to reach out if you're experiencing technical difficulties, need replacement parts, or just have a general inquiry.

Contact Methods:

  • Email: Email us at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order number and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
  • Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
  • Online Support: Visit our website at www.echowater.com/support to access FAQs and troubleshooting guides and submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.

We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!


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