Discover the Potential Benefits of Hydrogen-Enriched Water
Our premium Hydrogen Water Pitcher brings the benefits of hydrogen molecules to your everyday hydration, providing a refreshing, enjoyable way to support your wellness goals. Make the switch and experience the difference hydrogen-enriched water can make in your daily routine.
⚠️ Safety Warnings
To ensure safe operation and avoid the risk of electric shock, fire, or product damage, please observe the following precautions:
🚫 Do Not:
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Use in Microwave, Dishwasher, or Freezer
Never place the pitcher in a microwave, dishwasher, or freezer. -
Disassemble or Modify
Do not attempt to open, repair, or alter any part of the pitcher. -
Fully Submerge the Pitcher
Do not immerse the entire pitcher in water. Only the cover is washable. -
Operate If Malfunctioning
Discontinue use if you observe any unusual behavior or product malfunctions. -
Touch Plug with Wet Hands
To prevent electric shock or fire, avoid handling the power plug with wet hands. -
Overcharge
Do not charge the pitcher for more than 5 hours or leave it connected overnight. -
Allow Children to Use
Keep out of reach of children. The pitcher should only be operated by adults. -
Use with Additives
Do not add carbonated beverages, alcohol, tea, or other additives to the pitcher. -
Use Hot Water Above 140°F (60°C)
Only use water at or below 140°F (60°C) to avoid damaging internal components. -
Move While Operating
Do not tilt or move the pitcher while it is generating hydrogen. -
Use Harsh Cleaning Agents
Avoid chemical detergents, which may harm the hydrogen generator and interior components.
🔒 Additional Safety Instructions
Follow these guidelines carefully to prevent injury, fire, or electrical hazards:
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Remove Moisture Retention Caps Before Use
Always detach the moisture retention caps prior to operating the pitcher. -
Use the Correct Charging Specifications
Only use a DC 5V, max 2A power source. Higher voltages or amperages may damage the unit. -
Limit Charging Time
Do not exceed a 5-hour charge cycle. Avoid charging overnight. -
Keep Oxygen Outlet Unobstructed
Ensure the oxygen outlet at the bottom of the pitcher remains clear at all times. -
Use Certified Accessories
Only use manufacturer-approved replacement parts and charging cables. -
Avoid Dry Operation
Do not operate the pitcher without water, as this may damage the electrodes. -
Use Approved Cleaning Solutions
Clean the interior only with citric acid or white vinegar. Avoid all chemical cleaners. -
Clean Exterior with Water Only
Use a damp cloth with water to wipe the exterior. Harsh cleaners can cause discoloration or damage. -
Rehydrate Electrodes After Prolonged Disuse
If unused for one week or more, or if electrodes appear dry:-
Heat 1 cup of filtered water in a microwave-safe container for about 2 minutes.
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Carefully pour the hot water into the pitcher.
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Run a 10-minute hydrogen cycle.
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Discard the water.
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Refill with fresh filtered water and run another cycle.
This helps refresh the generator membranes and restore hydrogen bubble production.
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Echo Hydrogen Pitcher-What's Included?
| Item | Description |
|---|---|
| USB Power Charger | Powers the Echo H2 Pitcher for convenient use. |
| USB-C Power Cord | Connect the pitcher to the USB power charger. |
| Echo Hydrogen Water Pitcher | The main pitcher unit with advanced hydrogenation technology. |
| Magnetic Pitcher Lid | The lid is secure with a magnetic attachment for easy handling. |
| Quick Start Guide | A simple, step-by-step guide to get you started quickly. |
| Product Manual | Detailed manual covering use, maintenance, and troubleshooting. |
| 5-Year Warranty | Comprehensive warranty to ensure peace of mind. |
Parts
Unboxing Your Echo Hydrogen Pitcher
🔌 Charging Instructions
Follow these steps to safely and effectively charge your pitcher:
1. Connect the Charger
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Use the provided USB-C cable.
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Plug it into a 5V, 2A charging adapter.
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Connect the other end to the USB port on the pitcher.
2. Check Charging Status
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🔴 Red LED – Charging in progress
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🟢 Green LED – Fully charged and ready to use
3. Using While Charging
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The pitcher can be used during charging without affecting performance.
4. Optimize Hydrogen Generation
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For best results, fully charge the pitcher before use.
5. Charging Time Guidelines
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⏱️ Do not exceed 5 hours of charging.
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🚫 Avoid leaving the pitcher connected overnight or for extended periods, as this can shorten battery life.
Display Information
Getting Started with Your Echo Hydrogen Water Pitcher
Set up your pitcher correctly before first use to ensure optimal performance and safety.
🧴 Before First Use
1. Remove Moisture Retention Caps
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Open the top cover of the pitcher.
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Locate the two moisture retention caps on the electrodes inside the pitcher.
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Unscrew and remove these caps.
These caps are in place to prevent the electrodes from drying out during shipping.
💡 Note: If you plan to store the pitcher for more than a week without use, refill the electrodes with water and reattach the caps. Always remove them again before using the pitcher.
🧼 Initial Cleaning (First Use or After Extended Storage)
If this is your first time using the pitcher, or it has been unused for over a week:
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Open the top cover.
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Fill the pitcher with filtered water (e.g., Reverse Osmosis, Distilled or Filtered Water).
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Follow the cleaning procedure outlined in the Maintenance section before generating hydrogen.
Using filtered water ensures clean operation and protects the electrodes from mineral buildup.
Using the Hydrogen Water Pitcher
🔘 Sensor Activation
The pitcher uses a heat-sensitive touch sensor to start hydrogen generation. Follow these steps for proper activation:
-
Warm Your Hands
Ensure your hands are warm, as the sensor responds to heat. -
Light Touch Only
Gently place your finger on the Hydrogen Water sensor.
Do not press down firmly—this may interfere with activation. -
Wait for Response
Activation may take 5–10 seconds. Once recognized, the LED light will confirm the selected cycle.
⏱️ Hydrogenation Cycles
Choose between two hydrogenation levels based on your preference:
🔵 10-Minute Cycle (Standard – ~1.03 ppm)
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How to Start: Press and hold the Hydrogen Water sensor for 2 seconds.
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The BLUE LED will light up and a 10-minute timer will begin.
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The LED may flash during the cycle—this is normal.
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The pitcher will automatically shut off after 10 minutes.
🟢 20-Minute Cycle (Enhanced – ~1.44 ppm)
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How to Start: Tap the Hydrogen Water sensor twice quickly.
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The GREEN LED will light up and a 20-minute timer will begin.
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The GREEN LED will flash throughout the cycle.
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The pitcher will shut off automatically after 20 minutes.
⚙️ Performance Note
Both cycles produce hydrogen-enriched water with an Oxidation-Reduction Potential (ORP) of approximately -450mV*.
Enjoy refreshing, antioxidant-rich water at the press of a button—anytime you like.
Echo Hydrogen Water Pitcher Video Tutorial
Cleaning & Maintenance Guide for Your Echo Hydrogen Water Pitcher
Proper maintenance ensures long-lasting performance and fresh, high-quality hydrogen water. Follow these simple steps for routine care:
🔁 Regular Self-Cleaning Cycle
How to Activate:
- Fully fill the device with filtered water.
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Gently place a warm finger on the Cleaning Sensor for 5 seconds.
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Do not press firmly—the sensor is heat-sensitive.
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The RED LED will flash to indicate the cleaning cycle is running.
⏱️ The cleaning cycle runs automatically and helps remove minor buildup inside the pitcher.
Best Practice:
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Run the self-cleaning cycle once a week to maintain peak performance.
🧽 General Cleaning Tips
✅ Exterior Cleaning:
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Wipe the outside of the pitcher using a soft cloth or sponge dampened with water.
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Avoid getting water near the power terminal or battery compartment.
🌬️ Odor Prevention:
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It's normal for electrodes to develop a mild odor over time.
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Running regular cleaning and descaling cycles helps minimize odors and maintains water quality.
🧪 Descaling Instructions
(Recommended 1–2 times per month)
Descaling prevents mineral buildup and keeps the electrodes functioning efficiently.
Step 1: Prepare Solution
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Mix 1 part of white vinegar, lemon juice, or citric acid with 3 parts water.
Step 2: Soak Overnight
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Pour the solution into the pitcher.
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Let it sit overnight to dissolve mineral deposits.
Step 3: Rinse Thoroughly
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The next day, discard the solution.
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Rinse the pitcher thoroughly with warm water before using it again.
Following these steps will help you enjoy consistently clean, fresh, and high-quality hydrogen-enriched water from your Echo Pitcher.
How to Replace the Battery
- Remove all water from the pitcher and then turn the pitcher upside down.
- Using a butter knife or flathead screwdriver remove the rubber feet from the bottom of the pitcher (Keep the sticky side of the rubber feet up while replacing the battery).
- Using a small Phillips head screwdriver remove the screws that were under the rubber feet.
- In the groove at the top of the battery between the two feet that you removed; insert a butter knife or flathead screwdriver to pop the battery out.
- Disconnect the battery cable from its connection.
- Plug the new battery into the battery connection and push the battery back into place.
- Reinsert the screws using a small Phillips head screwdriver until they are snug. Overtightening the screws can cause damage to your pitcher.
- Replace the rubber feet placing the sticky side back down on the screws.
- Charge the new battery for 3 to 5 hours or until the battery indicator light turns green.
Echo Hydrogen Water Pitcher Accessories (Not Included)
Echo Pitcher Filter Housing and Cartridge
The Echo Pitcher Filter is designed to provide high-quality filtration, ensuring cleaner, safer drinking water. 
Echo Pitcher Filter Housing and Cartridge User Manual
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Filtration Capabilities: The filter effectively removes chlorine, water-soluble metals, bacteria, algae, and scale from your water, improving taste and quality.
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Activated Carbon (AC) Filter: This advanced filter layer removes organic chemicals, pesticides, volatile organic compounds (VOCs), heavy metals, and contaminants responsible for odors.
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PFAS Filtration: The filter is equipped to effectively remove harmful PFA chemicals, including PFOS, PFNA, and PFAS.
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Filter Media: Made with Activated Carbon Granules and KDF55 Filter Media, providing a reliable and efficient filtration process.
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Water Purification Capacity: The filter can purify up to 150 liters (approximately 39.6 gallons) of water. For optimal performance, the filter is typically replaced every 90 days, depending on usage. Echo Pitcher Replacement Cartridge
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Compatibility: This filter fits perfectly inside the Echo Pitcher, making it easy to install and replace.
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Weight: 1.35 lbs, making it lightweight and easy to handle.
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Product Dimensions: 7 x 6 x 4 inches, compact enough to fit inside the pitcher without taking up extra space.
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Shipping Dimensions: 11 x 7 x 7 inches, providing secure packaging for safe delivery.
Echo Hydrogen Water Pitcher Troubleshooting Guide
If you experience any issues, please refer to the table below. If the problem persists after following the recommended solutions, contact customer service at support@echowater.com.
* For additional common questions and answers, you may also visit our FAQ section.
| Problem | Possible Cause | Solution |
|---|---|---|
| Hydrogen bubbles are weak or not generated | The product is not fully charged | Check the battery and charge if needed. |
| Foreign matter in the electrode | Clean the electrodes according to the descaling process. | |
| The oxygen outlet on the bottom is blocked | Ensure the oxygen outlet is unobstructed. | |
| Not used for an extended period | Add water to the electrodes and continue to use the pitcher to stabilize. | |
| Plugs are still in place. | Remove the plugs before the initial use. | |
| LED is not illuminated | The product is not charged | Check the battery and charge if needed. |
| Thick bubbles occur | Electrodes are dry or not yet stabilized | Wet electrodes with water and continue using the pitcher to stabilize them. Run 2-3 cycles with warm water (140°F/60°C or less). |
| Low battery light blinks during hydrogen generation | Low battery | Charge the Hydrogen Water Pitcher. |
| Not Charging | Poor connection | Check that the charging terminal and cable have a solid connection. |
| Charger or cable failure | Inspect for visible cable damage. Try a different USB-C cable or adapter. | |
| Hydrogen water generates a fine mist | Unstable electrodes | Turn off the pitcher and clean and stabilize the electrodes. |
| Small leaks from the oxygen outlet | Dry or dried electrode area | Pour warm water (less than 140°F/60°C) to fully wet the electrodes for at least 10 minutes. |
| Sound during hydrogen generation | Normal hydrogen bubble generation sound | This sound is normal and indicates hydrogen bubble formation. |
| Odor from electrodes | Long time since the last cleaning | Clean the system thoroughly. |
| Self-Cleaning sensor is not working | Cold hands/fingers or pressing too hard | Warm your hands and lightly place your finger on the sensor until the pitcher is activated (may take 7-10 seconds). Avoid pressing down firmly, as this may prevent the sensor from recognizing activation. |
| Unresponsive buttons | Cold hands/fingers or pressing too hard | Warm your hands and lightly place your finger on the sensor until the pitcher is activated (may take 7-10 seconds). Avoid pressing down firmly, as this may prevent the sensor from recognizing activation. |
Echo Hydrogen Water Pitcher Product Specifications
Warranty
For Warranty Information, please use the QR code below or visit our Warranty Page.
Third-Party Testing
Echo's hydrogen water generator does not produce heavy metal byproducts and has been certified by H2 Analytics and the SilverState Analytical Laboratories with a clean bill of health.
H2 Analytics Certification Report
Need Help? Contact Echo Support
If you encounter any issues or have questions about your Echo Go+, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.
Contact Methods:
- Email: Email us at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order number and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
- Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
- Online Support: Visit our website at www.echowater.com/support to access FAQs and troubleshooting guides and submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.
We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!
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- Click the link below to share your thoughts.
Important Note:
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