Echo Family Hydrogen Water Pitcher™ User Manual

Meet the Echo Pitcher™

Our premium 57 fl oz Hydrogen Water Pitcher brings the benefits of hydrogen molecules to your everyday hydration, providing a refreshing, enjoyable way to support your wellness goals. Make the switch and experience the difference hydrogen-enriched water can make in your daily routine. Both cycles produce hydrogen-enriched water with an Oxidation-Reduction Potential (ORP) of approximately -450mV*.

🔗 Features, Construction & Specifications

🔗 What's in the Box

🔗 Echo Pitcher Filter Housing and Cartridge User Manual - How to insert, FAQs, troubleshooting

• Pitcher Filter Housing and Cartridge not included.

Important Safety Information

Do not submerge or place in the dishwasher. Keep all external components dry and free from water or condensation to prevent mechanical issues or potential mildew growth.

Do not microwave or freeze 

We recommend avoiding refrigeration (do not put the pitcher in the fridge). 

• While chilling it may not cause immediate problems, it can lead to a couple of issues over time: Condensation - The sensor is heat-activated, and the cold temperature could prevent it from turning on right away.

⚠️ Contents may be flammable. Keep away from open flames and ignition sources.
🔗 Is Hydrogen Water Flammable or Dangerous?

Parts

Echo Pitcher™ Initial Setup

Before First Use, here are two important steps to know and understand

1. Remove Moisture Retention Caps

• Open the top cover of the pitcher.

• Locate the two moisture retention caps on the electrodes inside the pitcher.

• Unscrew and remove these caps.
  These caps are in place to prevent the electrodes from drying out during shipping.
  

💡 Note: If you plan to store the pitcher for more than a week without use, refill the electrodes with water and reattach the caps. Always remove them again before using the pitcher.

2. Sensor Activation

The pitcher uses a heat-sensitive touch sensor to start hydrogen generation. Follow these steps for proper activation:

1. Warm Your Hands
   Ensure your hands are warm, as the sensor responds to heat.

2. Light Touch Only
   Gently place your finger on the Hydrogen Water sensor.
   Do not press down firmly—this may interfere with activation.

3. Wait for Response
   Activation may take 5–10 seconds. Once recognized, the LED light will confirm the selected cycle.

Operating the Echo Pitcher™

Display Information

Echo Pitcher™ Hydrogenation Cycles

Choose between two hydrogenation levels based on your preference:

🔵 Pitcher 10-Minute Cycle (Standard – ~1.03 ppm)

• How to Start: Press and hold the Hydrogen Water sensor for 2 seconds.

• The BLUE LED will light up, and a 10-minute timer will begin.

• The LED may flash during the cycle—this is normal.

• The pitcher will automatically shut off after 10 minutes.

• The Operating State Display will flash 3 times at the end of a filtration cycle

🟢 Pitcher 20-Minute Cycle (Enhanced – ~1.44 ppm)

• How to Start: Tap the Hydrogen Water sensor twice quickly.

• The GREEN LED will light up, and a 20-minute timer will begin.

• The GREEN LED will flash throughout the cycle.

• The pitcher will shut off automatically after 20 minutes.

• The Operating State Display will flash 3 times at the end of a filtration cycle

🔊 Pitcher Mute / Unmute Function (sound or noise notification)

• How to: Start a hydrogen Cycle, then press the Hydrogen Sensor three times quickly.

• Mute / Unmute Indicator will light up when the chime is on, and will not be lit if the chime is off.

Avoid Dry Operation: Do not operate the pitcher without water, as this may damage the electrodes.

❔Starting to see fewer bubbles in your Pitcher?

Keep in mind that the number of bubbles may vary depending on factors like water temperature, water type, pressure, or altitude. Sometimes, it simply means your pitcher needs a thorough cleaning—follow the descaling instructions below.

Echo Pitcher™ Cleaning & Maintenance

Regular Self-Cleaning Cycle

Run the self-cleaning cycle once a week to maintain peak performance. Running regular cleaning and descaling cycles helps minimize odors and maintain water quality.

1. Fully fill the device with filtered water.

2. Gently place a warm finger on the Cleaning Sensor for 5 seconds.

   • Do not press firmly—the sensor is heat-sensitive.

3. The RED LED will flash to indicate the cleaning cycle is running.

⏱️ The cleaning cycle runs automatically and helps remove minor buildup inside the pitcher.

Exterior Cleaning:

• Wipe the outside of the pitcher using a soft cloth or sponge dampened with water.

• Avoid getting water near the power terminal or battery compartment.

Descaling Instructions

Descaling prevents mineral buildup and keeps the electrodes functioning efficiently. It is recommended to do this 1–2 times per month.

Step 1: Mix 1 part of white vinegar with 3 parts water.

Step 2: Pour the solution into the pitcher. Let it sit overnight to dissolve mineral deposits.

Step 3: Discard the solution and rinse the pitcher thoroughly with warm water before using it again.

Following these steps will help you enjoy consistently clean, fresh, and high-quality hydrogen-enriched water from your Echo Pitcher.

Rehydrate the Electrodes After Extended Non-Use

If unused for one week or more, or if electrodes appear dry:

• Heat 1 cup of filtered water in a microwave-safe container for about 2 minutes.

• Carefully pour the hot water into the pitcher.

• Run a 10-minute hydrogen cycle.

• Discard the water.

Refill with fresh filtered water and run another cycle. This helps refresh the generator membranes and restore hydrogen bubble production.

Echo Pitcher™ Charging Instructions

Echo Pitcher™ Warranty

🔗 Warranty Policy

🔗 Echo Pitcher™ Warranty Coverage - limitations, registration, where to file a claim

🛡️ If you bought directly on Echowater.com or Echowater.co.uk, you do not need to register your product as you are already in our system.

Echo Pitcher™ Replacement Parts

Some parts of your Echo Pitcher are not covered under the standard warranty, and sometimes you may want extra or replacement parts for convenience. Either way, you can purchase these parts below (the Echo Pitcher uses the same charging cord and clock as the Echo Go+)

🔗 Charging Cord

🔗 Charging Block

The Pitcher Battery is not covered under warranty. 

How to Replace the Battery on the Echo Pitcher™

1. Remove all water from the pitcher and then turn the pitcher upside down.
2. Using a butter knife or flathead screwdriver, remove the rubber feet from the bottom of the pitcher (Keep the sticky side of the rubber feet up while replacing the battery).
3. Using a small Phillips-head screwdriver, remove the screws that are under the rubber feet.
4. At the top of the battery, between the two feet that you removed, insert a butter knife or flathead screwdriver to pop the battery out.
5. Disconnect the battery cable from its connection.
6. Plug the new battery into the battery connection and gently push it back into place.
7. Reinsert the screws using a small Phillips head screwdriver until they are snug. Overtightening the screws can cause damage to your pitcher.
8. Replace the rubber feet by placing the sticky side back down on the screws.
9. Charge the new battery for 3 to 5 hours or until the battery indicator light turns green.

Return Policy

🔗 Return Policy

• 🔗Return Request
• 3rd Party Returns: Returns must be handled through the retailer where you made your purchase. Their return policies and timelines will apply, so we recommend contacting them directly for assistance.

❔Common Customer Questions

🔗 How long does it take to feel the benefits of Hydrogen Water?

🔗 Why am I experiencing unexpected symptoms after starting Hydrogen Water?

Echo Water Support

Need Help? We’ve Got You Covered

If you have a question, need assistance, or something doesn’t seem quite right, our team is here to help between 9 AM and 5 PM MST, Monday through Friday.

🔗 Echo Water Support: You've got questions; we've got answers!

Hydrogen Water Overview

• 🔗 Recommended Water Types

• 🔗 Hydrogen Water Usage and Benefits

• 🔗 Hydrogen Water Storage | How to Store, how long does hydrogen last after a cycle, can it be put in a different container other than my Flask

• 🔗 How Much Hydrogen Water Should I Drink?

• 🔗 Guidelines for Using Hydrogen Water with Cold Water, Heat, and Additives

Leave us a Review!

We value your feedback, which helps us improve our service. We’d love to hear about your experience with the Echo Pitcher™!

How to Leave a Review

• Click the link below to share your thoughts.

Important Note:
If you’re experiencing an issue, please contact our support team directly. The review section is not connected to our support system, and we want to ensure we address your concerns promptly.

Third-Party Testing

We believe you deserve to know exactly what’s going on inside the bottle you use every day. That’s why the Echo Pitcher™ has been independently tested by certified third-party laboratories—because trust shouldn’t require blind faith.

The Echo Pitcher™ has undergone rigorous evaluation by H2 Analytics and SilverState Analytical Laboratories to verify both safety and performance.

These independent tests confirm that the Echo Pitcher™:

• Does not produce heavy metal byproducts

• Meets strict safety and performance standards

• Generates hydrogen cleanly and safely

We don’t just say it—we back it up.

*Full laboratory reports are available in the attachments section below