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Echo Water
FAQs by Product
Echo Go Bottles
Echo Go Bottles
Echo Go and Echo Go+
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Descaling Your Echo Go/Go+ Bottle
Perform a deep cleaning and descaling process to ensure your Echo Water...
Cleaning & Maintenance Of Your Echo Go™/Go+™
Maintain optimal performance and extend the lifespan of your Echo Flask™...
Quick Start Guide for the Echo Go Bottles
Welcome to your Echo Bottle! Here’s a simple guide to help you get start...
Why are the bottles 8-10 oz?
These bottles are specially designed to give you a concentrated high dos...
How can I clean my Echo Go Water Bottles?
Echo Go The Echo Go has a self cleaning setting. Press the button for 3...
I accidently drank the Cleaning Cycle Water from the Echo Go, what do I do?
No need to panic! The cleaning cycle produces oxygen to help kill germs ...
Why is my Echo Go+ base not aligning with the bottle?
When screwing the cup back on, align the side with the logo on it with t...
Why do you use plastic instead of glass?
Our Echo bottles and pitchers are made from high-quality, food-grade pol...
What materials are the Echo bottles made of?
The Echo bottles are made from BPA-free Tritan plastic, ensuring it’s no...
Self-Cleaning Function Overview
The self-cleaning function is designed to maintain the cleanliness and o...
Storing Hydrogen Water: Why Not in Copper Bottles?
Copper and hydrogen water just don’t get along, and here’s why: Why They...
Does the water come in contact with any Metals in the Echo Go Bottles?
No. The bottles us a PEM (Proton Exchange Membrane) system incorporates ...
Will the Echo Go or Echo Go+ Produce Chlorine?
The Echo Go and Echo Go+ are designed to enrich water with hydrogen thro...
Do the Echo Water bottles filter out Ozone gas?
Our Echo Water bottles are thoughtfully designed with a special O2 port ...
How to Handle Rust on the Bottom of Your Echo Water Bottle
Overview: If you’ve noticed some rust forming on the bottom of your Echo...
My water seems to have a funny taste or smell (odor)
Hydrogen-enriched water should be fresh and odorless. If you’re picking ...
Why does my bottle no longer have the pressure release sound when opening?
Don't hear the pressure release (hiss or pop sound) when opening the lid...
Why is my bottle producing fewer or no bubbles?
Give Your Echo Flask™ a Boost! Seeing those bubbles can be reassuring! W...
Is it normal to have large bubbles during a cycle?
Large air bubbles in your Echo Go and/or Echo Go+ are normal and a bypro...
Why are there two cycle (timeframes) on the bottles?
There are 2 cycle times to allow you to better control the hydrogen leve...
What happens if I got water/soap in the lid of my Echo Go Bottles?
This can happen if the lid is cleaned improperly or the bottle is overfi...
Does the Echo Go bottles use batteries?
Both The Echo Go and Echo Go+ have a charging port. Make sure to only us...
What type of battery is used in the Echo Go+ and how do you dispose of it?
The Echo Go+ uses a Rechargeable 2200 MAH (7.4wh) Lithium Ion batte...
International Orders: US Charging Block Included
Echo Water devices include a U.S. 5V/2A charging block that’s CE-certifi...
Can I add flavor enhancers, supplements, etc. to hydrogen water?
Absolutely, you can add flavor enhancers, supplements,...
Can I put salt in my Echo Go or Echo Go+?
Thinking about adding a dash of salt to your Echo Go o...
Can I add ice to my Echo Water bottle?
Adding ice to your hydrogen water? Totally fine! It shouldn’t have much ...
Can I take my Echo Hydrogen Water Bottle on an airplane?
Yes, you can bring your Echo Go™ / Echo Go+™ in your carry-on when flyin...
Why is there Water in my Echo Go™ Bottles?
We first want to assure you that we do not sell any of our bottles used....
How do Echo Water bottles work?
A hydrogen water bottle doesn’t pull hydrogen out of H₂O by breaking it ...
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