Drowning? We can help! Drowning? We can help!

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Kindly provide all relevant details of your request, including your order number (if applicable) and any additional information that could help us serve you more effectively. A member of our Customer Experience team will reach out to you promptly.

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    support@echowater.com 1-855-737-1114 1-855-737-1114 Open from 9AM – 5PM Monday – Friday MST
    support@echowater.com Have Questions? We have Answers. Contact us through a specially prepared form. Or email us at support@echowater.com
    support@echowater.com Return a Product / File a Claim Visit our portal to file a return, replacement, exchange, or a shipping / warranty, Claim


    Bought from a 3rd Party Vendor / Retailer?


    support@echowater.com Register your product (3rd party purchases only) Click here to register your product for warranty. Only needs to be done if you did not purchase directly through us
    support@echowater.com Returns If you purchased from a 3rd party retailer , you would need to go directly through them. You are subject to their return policy & process
    support@echowater.com File a Warranty Claim Purchased from somewhere else other than our website? Click here to file a warranty claim (form to fill out)