Echo Go™ Manual

Important Safety Warnings

To ensure the safe and effective operation of your Echo Go Bottle, please adhere to the following guidelines:

• Water Usage:

  • Only use purified or filtered water. Do not use carbonated or non-water beverages.
  • Do not use water that contains chlorine or any additives like tea.
  • Never operate the generator without water in the bottle.

• Device Handling:

  • Always ensure the electrode plate remains wet by adding about 1/2 tablespoon or 0.260794 oz of water; never store the device completely dry.
  • Avoid storing the bottle with a large amount of water to prevent any risk of mold or mildew.
  • Always leave the cap off the bottle for a while to allow any moisture in the cap to dissipate.
  • Do not place the generator unit in a refrigerator, cooler, or freezer.
  • Avoid exposing the device to direct sunlight or heat, which could dry out the electrode plate.
  • Do not soak or submerge the generator unit in water.
  • Never use chemical cleaners on the generator unit.
  • Only wash the bottle by hand—do not put it in the dishwasher.

• Charging Guidelines:

  • Use a 5V - 2AH USB-A Charging Block. Never use high-output charging blocks.
  • Do not overcharge the unit or charge it overnight. The recommended charging time is 2 to 3 hours.
  • Unplug the device by pulling the plug, not the wire, and never unplug it with wet hands.

• General Precautions:

  • Keep the device out of reach of children and pets.
  • Keep away from heat and flames.
  • Avoid placing the bottle on non-waterproof surfaces to prevent damage in case of leaks.

Disclaimer: These products have not been evaluated and are not intended to diagnose, cure, treat, or prevent any disease. Seek medical advice if you are seriously ill or attempting to cure or prevent disease.

Technology Overview

The Echo Go Bottle is equipped with advanced technology to deliver high-quality hydrogenated water:

• Proton Exchange Membrane (PEM) Technology: Ensures efficient and effective hydrogen generation.
• Solid Polymer Electrolysis (SPE) Technology: Separates and expels harmful byproducts like chlorine, ozone, and oxides.
• High-Quality Electrode Plates: Platinum-coated titanium electrodes ensure safe and effective operation.
• No Filters Required: The device does not require any filters or expensive parts to replace.
• Portable and Durable: Designed for easy portability and long-lasting use.

Setup and Quick Start Guide

Follow these steps to set up and start using your Echo Go Bottle:

1. Prepare the Bottle:

   • Remove the bottle from the generator and wash both the bottle and lid with warm water.
   • Carefully twist out the plastic plug from the electrode plate. Be sure to keep the plug, as you’ll need it if you ever need to store your bottle—it helps keep the generator moist. Remember, the plug is for storage only and should not be reinserted during regular use.

2. Attach the Bottle:

   • Securely twist the bottle onto the generator.

3. Charging the Device:

   • Cap the bottle with the lid and insert the USB-C cable into the USB-C port on the generator.
   • Connect the other end of the cable to a 5V - 2AH USB-A power adaptor and plug it into an outlet.
   • Charge the unit for 2 to 3 hours until the green light turns on, indicating a full charge. Then, unplug the charger.

4. Rinse and Fill:

   • Rinse the generator with warm water while the bottle is attached.
   • Fill the bottle with filtered water just below the top threads.

5. Operation:

   • Press the button once for a 3-minute hydrogenation cycle (up to 1.2 ppm).
   • Press the button twice for a 10-minute cycle (up to 1.8 ppm).
   • To stop the operation, press the button again.

Echo Go Unboxing Video

Daily Use and Maintenance

For optimal performance, follow these daily use and maintenance tips:

• Water Usage:

  • Always use filtered water to keep the electrode plates clean.
  • Never let the generator dry out. Leave a small amount of water in the bottle to keep the electrode plate moist.
  • Consume the hydrogenated water within 2 hours for the best results.

• Self-Cleaning Cycle:

  • Run the self-cleaning cycle once a week by pressing and holding the button for 3 seconds until the light turns green. This mode swaps the electrodes and generates oxygen to kill bacteria.
    Do not drink the water after the cleaning cycle.

Charging Instructions

Proper charging is essential for maintaining the health of your Echo Go Bottle:

• Low Battery Indicator:

  • If the working indicator light flashes blue, the battery is low and needs to be charged.

• Charging Procedure:

  • Locate the USB-C charging port under the rubber cover on the back of the generator.
  • Plug the USB-C power cable into the USB-A power block and then into the wall outlet.
  • The LED light will turn red while charging and green when the charge is complete.

• Important Charging Tips:

  • Unplug the device after charging is complete. Leaving it on the charger for longer than 4 hours may damage the battery or potentially cause overheating, which could damage the bottle, melt the cord, and pose a fire risk. Please note that batteries are not covered under warranty.
  • Batteries are not covered under warranty if damaged due to improper charging.

Cleaning and Maintenance

Daily Upkeep:

1. Washing:

   • Wash the bottle housing and cap by hand using a non-abrasive dish detergent.
   • Avoid using abrasive cloths or sponges to prevent scratches on your bottle.
   • Do not cleanse or add soapy water to the generator.

2. Focus on the Cap:

   • Clean the cap and under the seals to prevent buildup. Be gentle, as the seals can tear easily.
   • Be careful not to let water get inside the pressure release valve located in the center of the cap.

3. Important:

   • Never put your Echo products in the dishwasher.
   • Avoid getting the generator’s electrical areas and charging port wet.
   • Do not submerge the cap, as water can enter through the pressure release valve.

Deep Cleaning & Descaling (Once or Twice a Month):

1. Prepare Descaling Solution: Mix one part white vinegar, lemon juice, or citric acid with three parts water.

2. Descale the Generator: Pour the solution into the bottle and allow it to soak overnight to descale the electrodes.

3. For Tougher Grime, Mold, or Odors: Use a strong vinegar soak (no water added) for 2-3 hours.

4. Remove the Silicone Seals: Gently remove the silicone seals from the cap and the base near the generator.

5. Clean the Seals and Crevices: Dampen a Q-tip with vinegar or lemon juice and clean the crevices and the cap threads where the seals were located, removing all residues.

6. Rinse Thoroughly: Rinse the seals and clean areas thoroughly with filtered water to remove any cleaning solution.

7. Replace the Silicone Seals: Carefully place the silicone seals back into their positions, ensuring a secure fit to prevent leaks.

8. Reassemble the Bottle: Reattach the generator to the bottle, ensuring all components are securely connected.

9. Final Rinse: The next day, dump the descaling solution and rinse the bottle thoroughly with warm filtered water.

Frequency of Cleaning:

• No/Low Mineral Content: Regular/Deep Clean as often as desired. Descale once a month.
• Moderate Mineral Content: Regular/Deep Clean as often as desired. Descale twice a month.
• High Mineral Content (Hard Water): Regular/Deep Clean as often as desired. Descale weekly.

Improper or irregular cleaning & descaling or bottle use can lead to mold or mildew growth in your bottle which is not covered under the warranty. Please be sure you are following the cleaning/maintenance and water storage guidelines.

Regular cleaning and descaling ensure optimal performance. By following these steps, you maintain water quality and extend the life of your Echo Go+ bottle.

Dry Generator or Decreased Performance

Reviving the Generator in the Echo Go Bottle:

 If your generator has dried out or if your bottle gets to a point where you feel like it isn't performing as well as it has (fewer or smaller bubbles than normal during the hydrogenization process etc.) this may mean that your generator needs a little "shock".  

Shocking the Generator:

1. Place 1 cup of the filtered water in a ceramic or glass microwave-safe container and microwave for approximately 2 minutes. 
2. Using a hot pad to handle the heater container, carefully pour the heated water (it will be HOT) into your device and fill to the fill line. 
3. Run a 10-minute cycle with the heated water. 
4. Once complete, discard the heated water and replace it with fresh filtered water.
5. Run another 3-10 minute hydrogenation cycle. You should notice an increase in fine bubbles and overall performance refresh.

Please keep in mind because the hotter water can be a little harder on the membranes in your bottle it is not something you will want to do as regular maintenance.

By following these guidelines and maintenance procedures, you can ensure the longevity and optimal performance of your Echo Go Bottle.

Troubleshooting Guide

This table provides a clear overview of common problems you might encounter with your Echo Go Bottle and the corresponding solutions to resolve them.

Leaks:

Product Specifications

Warranty

For warranty information please use the QR code below or visit our Warranty Page.

Third-Party Testing

Echo's hydrogen water generator does not produce heavy metal byproducts and has been certified by H2 Analytics and the SilverState Analytical Laboratories with a clean bill of health.

H2 Analytics Certification Report

Need Help? Contact Echo Support

If you encounter any issues or have questions about your Echo Go+, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.

Contact Methods:

• Email: Send us an email at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order # and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
• Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
• Online Support: Visit our website at www.echowater.com/support to access FAQs, and troubleshooting guides, and to submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.

We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!