Echo RO (Reverse Osmosis) User Manual

 SAFETY INSTRUCTIONS

Please follow these instructions to prevent electric shock, fire, or explosion, which could result in personal injury or product damage.

ALWAYS REMEMBER

• To use a surge protector or warranty is voided
• To only use the provided power supply
  • Only use the power adapter that came with the Echo RO
• To only use manufacturer-certified replacement parts and charging cables.
  • Replace Cartridges according to the filter life indicator
• When changing filter cartridges, shut off source water and release water pressure by opening the faucet
• Unplug the power adapter and turn off the source water valve for long-term storage
  
• Do not store or use in an environment of 0 degrees C/32 degrees F or below
  
• Handle with care when moving or uninstalling
• When the Echo RO is not going to be in use for an extended period of time (overnight, when the user is on vacation, etc), turn off the source water T-valve to avoid a pressure surge that may cause leaks or damage to housings and filters. Echo Technologies is not responsible for damage caused by this phenomenon.
• If issues occur, turn off the power and source water. Check the troubleshooting guide (below) and contact Customer Experience for further assistance.
  

ECHO RO™ PACKAGE CONTENTS

Please see Echo RO Faucet™ installation guide included in the Echo RO Faucet™ box.

Echo RO/Server Faucet Unboxing

Need Help? Contact Support

If you encounter any issues or have questions about your Echo Family Pitcher Filter, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.

Contact Methods:

• Email: Send us an email at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order # and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
• Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
• Online Support: Visit our website at www.echowater.com/support to access FAQs and troubleshooting guides and submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.

We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!

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Important Note:
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