How To Contact AfterPay

While Echo Water doesn’t have direct access to agreements processed by AfterPay, we want to make sure you have all the details you need to get the support you deserve.

You should have received an email from Afterpay containing either your denial details or, if approved, your loan and payment information. If you have any questions about your application or payments, you can reach out to Affirm’s friendly customer service team directly HERE.

Additionally, if you need to update your contact information, such as your name, Afterpay's team can assist with that too.