Safety Precautions

• If the Echo H2 Machine is immersed in water by accident, remove the electrical plug and the surge protector from the wall socket and remove the Machine from water. Contact the Customer Support.
  • It may cause electric shock.

• Always set the voltage of the Echo H2 Machine to match the voltage of the appropriate country. Any power other than the proper voltage MUST NOT be used.
  • Do not use the Echo H2 Machine with other electric devices at the same time as it may cause fire.

• Do not pull on the power cord. Do not touch the plug with wet hands.
  • It may cause electric shock.
  • Remove excess dust from the plug on a regular basis using a dry cloth. Failure to due so may cause fire.
• Insert the electrical plug completely into the surge protector. 
  • Loose connection may cause electric shock or heat generation leading to fire.
  • Do not use a defective plug, surge protector, or loose socket.
  • Do not bend the power cord by force.
  • Do not damage or deform the cord.
  • Wipe off dust or water from the plug pins and the connection parts. 
• Do not install the Echo H2 Machine in an area exposed to extreme temperatures. 
  • Ambient temperature : 5~104 F, Water temperature: 41~86 F
  • Never install the Echo H2 Machine in a location where it may be subject to freezing temperatures.

• Keep away from excessive humidity or dust, water splashes or direct sunlight.
  • It may cause fire or electric shock.

• Connect the Echo H2 Machine to the cold water source line.
  • Connection to the hot water source line may damage the filter and /or machine and VOID YOUR WARRANTY.

• Do not splash water on the Echo H2 Machine or wash the Machine with water.
  • It may cause short, electric shock or breakdown.

• Do not un-assemble, repair or alter the Echo H2 Machine.
  • It may cause fire or electric shock. Please contact the retailer or the Customer Support for repair. Any alterations to the Echo H2 Machine not done by the corporate office will VOID YOUR WARRANTY. 
• Remove the plug and surge protector from the socket immediately if there is abnormal noise or smell from the Echo H2 Machine, and contact the Customer Support.
  • It may cause fire or electric shock.

• Do not block the Water Output. Do not bend, twist or press the hose.
  • It may cause water leak, incorrect pH level in water or Echo H2 Machine malfunction.

• Do not use the Echo H2 Machine with any water source that is not already drinkable.

• Surge Protector
  • Always protect your Machine by using a Surge Protector. If a Surge Protector is not used, YOUR WARRANTY WILL BE VOID.

Name and Functions

How to Install

 Installation Precautions

• Install the H2 Water Machine only when the water is turned off.
• When using the water with high hardness, you may want to use an in-line hard water filter or install a water softener.

Above Counter Installation Procedure

Before installing, verify source water supply is off.

FAQ: Can I hook up the machine over the counter but not hook it up to my faucet and instead from the waterline under my sink? Yes, but if you purchased the "above counter" installation" you will need to purchase an angle stop T-valve that is 3/8" x 3/8" x 1/4". This does not come with the above counter set up. Echo Water does not sell this part individually, this part comes with the set up that includes the faucet.

Below Counter Installation Procedure

Before installing, verify source water supply is off.

Wall Hanger Installation (optional)

Install after closing water supply.

How to use

Initial operation

Plug the machine into the surge protector and turn the master power switch on the back of the Echo H2 Machine to the ON position.

When the ON/OFF knob is turned ON, a voice announcement will be heard announcing the water type that is currently flowing, Filter life indicator will track the amount of water flowing and show the remaining filter life left.

How to Choose Hydrogen Water

Turn on the machine by rotating ON/OFF knob to ON position: the large round Hydrogen button should be illuminated. If not illuminated, press the Hydrogen button and this will initiate hydrogen water production You will hear hydrogen water is dispensed with voice message. 

You can use the hydrogen water by pressing the hydrogen water button (H2)

How to Choose Filtered Water

Turn on the machine by rotating the ON/OFF knob to On position. Press the filtered button. The H2 Hydrogen button will no longer be illuminated. Filtered water is dispensed with voice message “Filtered water”. In this mode, Hydrogen is not being produced. 

(You can use the filtered water by pressing the filtered water button even if the hydrogen water is being dispensed.)

How to turn off water flow

Rotate the ON/OFF knob to the OFF position. The LED Display will no longer be illuminated and the machine will go into standby mode.

Settings Button

The 'Setting function' can be operated only when machine is powered on. It controls language and volume settings.

1) How to set the language ※ The default setting is English.

1. Touch and hold the Mode button for a few seconds until the ring sound is heard. The screen will appear as follows.
2. Press the H2 button to switch to the language setting (LAn0_ English) mode.
   
   
3. Press the Filtered button to change the setting value as follows.
   (LAn0 → LAn1 → LAn0) LAn1 is set to Korean Language.
   
   
4. Press the Mode button to save the setting value.

2) How to set the Volume ※ The default setting is VoL3.

1. Touch and hold the Mode button for a few seconds until the ring sound is heard. The screen will appear as follows.
2. Press the H2 button twice to switch to volume setting (VoL3) mode.
   
   
3. Press Filtered button to change the setting value as follows.
   
   
4. Press the Mode button to save the setting value.

Change of Genuine Tag Filter

How to Replace Filter

1.  When the filter reaches the end of its life, the filter life indicator shows 0000, the filter replace icon will then light up, and the voice message will say "Replace filter"
2. Turn off the power switch on the back of the machine and shut off the water.
3. Pull the filter cover forward to remove it                                           
4. Push down on the top of the filter, then pull the top of filter out towards you.
5. Place the genuine tag filter with the arrow pointing toward the front, fit it into the groove below, and push it in.                                                                 
6. Match the direction of the arrow shown at the top to the direction of the arrow on the filter                                                                                           
   If the arrows are not lined up, the machine will not recognize the filter as genuine.
   
7. Turn the master power switch to the ON position, Located on back of machine.
8. After pressing the filtered button in the standby mode, check for any leakage by flowing water for 2 ~ 3 minutes, if there are no leaks you can now close the filter cover.                                                                                                 

Please replace filter when any one of the flowing occur:

• When the water no longer tastes clean and pure.
• Excessive odor in the water and/or severely decreased flow rate
• If there will be a period of inactivity longer than 30 days, remove the filter and store it in the refrigerator. Filters can be safely stored in the refrigerator for up to 60 days without use and will remain effective during that time.
• If the filter has been in use for over 1 year.

Genuine TAG filter

The genuine TAG filter has no reset function. When the filter replacement time comes, the filter number graphic shows 0000 and the filter change icon flashes. “Replace the filter” announces and enters to the filtered water mode. The machine will not function until the filter has been replaced with a genuine filter.

Composition of Filter

Composition of the filter

Recommended period for changing filter

Effective period of filter use may differ greatly depending on season, usage, and environment. (I.E. water pressure, quality, and amount of contaminants.) It is recommended to change your filter at least once a year even if you are not prompted or experiencing any issues. 

Please replace filter when prompted by machine or if any one of the below occurs:

- Please replace filter when the water no longer tastes clean.

- Filter replacement may be needed , if you haven’t used your machine in a long period of time.

TROUBLESHOOTING GUIDE

Please check the following before calling Technical Support. If the issue continues, please contact Technical Support at (855)737-1114 and press 3 or email support@echowater.com

SPECIFICATIONS

Echo H2 Machine Specification

Protection type and class against electric shock : Class Ⅱ device, Type B applied part

Echo H2 Water Machine Unboxing

Need Help? Contact Support

If you encounter any issues or have questions about your Echo Family Pitcher Filter, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.

Contact Methods:

• Email: Send us an email at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order # and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
• Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
• Online Support: Visit our website at www.echowater.com/support to access FAQs, and troubleshooting guides, and to submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.

We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!

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