PACKAGE INCLUDES

Product Highlights

Warning

• • Water and Additives:
    • Use only filtered or purified water. Do not use carbonated or non-water beverages.
    • Do not use water that contains chlorine.
    • Avoid using any additives, such as supplements, minerals, or flavoring in the bottle. Please use a separate container to utilize any additions to your water.
    • Drink hydrogenated water within 2 hours for optimal benefit.
  • Operation and Charging:
    • Never operate the generator without water in the bottle.
    • Never overcharge the unit. Do not charge for longer than 4 hours.
    • Never allow constant cycles while charging Echo Go+. 1-2 cycle when charging is fine.
    • Always use a 5V - 2A USB-C Charging Block.
    • Never use high-output charging blocks (no lightning/fast or Apple-branded chargers).
  • Storage and Maintenance:
    • Always ensure the electrode plate remains wet by adding about 1/2 tablespoon or 0.260794 oz of water; never store the device completely dry.
    • Avoid storing the bottle with a large amount of water to prevent any risk of mold or mildew.
    • Always leave the cap off the bottle for a while to allow any moisture in the cap to dissipate. You may place the plug back into the generator to keep any water from evaporating.
    • Avoid direct sunlight or heat that could dry out the electrode plate.
    • Do not soak or submerge the generator or cap in water.
    • Never place the device in the freezer.
    • Never use any chemical cleaners on the bottle or generator unit.
  • Safety and Handling:
    • Keep out of reach of children and pets.
    • Keep away from heat and flames.
    • Unplug by pulling the plug from the outlet. Never pull on the charging cord to unplug from the wall or bottle.
    • Do not unplug the device with wet hands.
    • Do not place your bottle on any non-waterproof surface to prevent damage in the event of a leak.

Disclaimer: These products have not been evaluated and are not intended to diagnose, cure, treat, or prevent disease. Seek medical advice if seriously ill or attempting to cure or prevent disease.

 

Initial Setup and Usage Instructions

 1- Charging the Echo Go+:

• Insert one end of the USB-C cable into the base of the Echo Go+ and the other end of the USB-A cable into the charging block. Then, plug the block into an outlet.
• Allow the unit to charge for a maximum of 4 hours. Charging for longer than this can damage the battery, which is not covered under warranty.
• Remove the charging cable once charging is complete.

2- Preparing the Lid and Bottle:

• Remove the lid from the main bottle. The seal will already be installed inside of your cap. The seals you have received are an extra set so you may have some on hand in case you need to replace your seal. Keep them somewhere safe. 
• Lightly rinse the lid with warm filtered water. Be careful not to let water get inside the pressure release valve located in the center of the cap.
• Wash the bottle casing with warm filtered water and non-abrasive dish detergent before the first use. 

3- Setting Up the Base/Generator:

• Remove the plastic plug (it may be tight) from the center base and dump out any water that may be present. Be careful not to throw away the plug as you will need it when you need to store your bottle or when traveling.
• Screw the clear bottle onto the generator, ensuring a secure connection. If the bottle does not align please see the "Bottler Alignment" section in this manual.

4- Descaling the Electrodes:

• Add white vinegar to the bottle. You only need to add enough to fill the generator (you do not need to fill the entire bottle)
• Soak the generator in a solution of white vinegar, lemon juice, or citric acid and water for at least 2 hours.
• Dump out the vinegar from the bottle and add filtered water. Screw the cap onto the bottle. 
• Run (1) 5-10 minute cycle by pressing the power button. This will help rinse out any residual vinegar that may have remained in your generator.
• When the cycle is complete, remove the cap and dump out the water.

5- Final Rinse and Filling:

• Rinse out the fully assembled Echo Go+ with warm filtered water, avoiding water contact with the USB-C port.
• Fill the bottle with filtered water, including distilled or RO (reverse osmosis) water. You may use spring or well water as long as it is not chlorinated.

6- Generating Hydrogen-Rich Water:

• To activate the UV-C light, please make sure the device is turned off. Press and hold the button for 7 seconds until you hear a beep. The UV-C light is now activated and will turn on automatically during each cycle. UV Light Video Instructions
• Press the power button again on the front of the generator to begin making hydrogen-rich water. Press once for a 5-minute cycle and twice to run a 10-minute cycle.
• Once completed, drink within 2 hours for optimal benefits. You may drink directly from the bottle or you may pour inside of another copper-free container and add any supplement, minerals, or flavoring of your choice. 
• Once you have emptied your bottle, ensure there is enough water left to keep the generator filled. To prevent mold or mildew, do not leave or store the bottle with a large amount of water if you are not going to drink it right away.

You may use cold, room temperature, or hot water in your bottle. Please keep in mind that hotter water can be harder on the membranes in your generator. You may also hydrogenate your water and then heat it on the stove or in the microwave. Some of the hydrogen will dissipate however it will still be above therapeutic levels.

Echo Go+Unboxing & Instructional Video

Charging

1. When charging is needed, the indicator light and/or the internal lights in the base will turn red.
2. Locate the USB-C charging port on the back of the generator.
3. Plug the USB-C power cable into the USB-A charger block (5V - 2AH) and then plug the block into the wall outlet.
4. The OLED display's battery indicator bar will flash while charging.
5. When charging is complete, the battery indicator bars will show 4 full bars and stop flashing.
6. Unplug the device after charging is complete. Leaving it on the charger may damage the battery or potentially cause overheating, which could damage the bottle, melt the cord, and pose a fire risk. Please note that batteries are not covered under warranty.

UV-C Function

Activating and Deactivating UV-C Function:

UV Light Video Instructions

The latest Echo Water bottles come with a nifty 254 nm (nanometer) UV-C light function to help keep your water clean and safe. When you first receive the device, this function will be turned off. Here’s how to get it up and running:. 

• To activate the UV-C light, please make sure the device is turned off. Press and hold the button for 7 seconds until you hear a beep. The UV-C light is now activated and will stay on automatically during each cycle.
• When the device is turned on and the UV-C light is activated, you should see a single purple LED light along with 3 additional blue LED lights located on the top of the generator.) When in brighter lighting, the purple light may be very hard to see and will appear lighter in color along with the blue lights. 
• To deactivate the UV-C light, make sure the device is turned off. Press and hold the button for 7 seconds until you hear a beep. With the UV-C light deactivated, only 4 blue LED lights will be visible when the device is turned on.

Should You Turn It Off? It's up to you! You can turn it off if you're confident about your water’s cleanliness or want to save battery. But keeping it on is a good idea for the best sterilization. Once you activate the UV-C light, it will remain on until you manually turn it off (no need to turn it on each time you use your bottle!).


* You can view the Echo Go+ Unboxing & Instructional video, which includes instructions on how to use the UV-C light starting at 7:22.

Cleaning and Maintenance

Daily Upkeep:

1. Washing:

   • Wash the bottle housing and cap by hand using a non-abrasive dish detergent.
   • Avoid using abrasive cloths or sponges to prevent scratches on your bottle.
   • Do not cleanse or add soapy water to the generator.

2. Focus on the Cap:

   • Clean the cap and under the seals to prevent buildup. Be gentle, as the seals can tear easily.
   • Be careful not to let water get inside the pressure release valve located in the center of the cap.

3. Important:

   • Never put your Echo products in the dishwasher.
   • Avoid getting the generator’s electrical areas and charging port wet.
   • Do not submerge the cap, as water can enter through the pressure release valve.

Deep Cleaning & Descaling (Once or Twice a Month):

1. Prepare Descaling Solution: Mix one part white vinegar, lemon juice, or citric acid with three parts water.

2. Descale the Generator: Pour the solution into the bottle and allow it to soak overnight to descale the electrodes.

3. For Tougher Grime, Mold, or Odors: Use a strong vinegar soak (no water added) for 2-3 hours.

4. Remove the Silicone Seals: Gently remove the silicone seals from the cap and the base near the generator.

5. Clean the Seals and Crevices: Dampen a Q-tip with vinegar or lemon juice and clean the crevices and the cap threads where the seals were located, removing all residues.

6. Rinse Thoroughly: Rinse the seals and clean areas thoroughly with filtered water to remove any cleaning solution.

7. Replace the Silicone Seals: Carefully place the silicone seals back into their positions, ensuring a secure fit to prevent leaks.

8. Reassemble the Bottle: Reattach the generator to the bottle, ensuring all components are securely connected.

9. Final Rinse: The next day, dump the descaling solution and rinse the bottle thoroughly with warm filtered water.

Frequency of Cleaning:

• No/Low Mineral Content: Regular/Deep Clean as often as desired. Descale once a month.
• Moderate Mineral Content: Regular/Deep Clean as often as desired. Descale twice a month.
• High Mineral Content (Hard Water): Regular/Deep Clean as often as desired. Descale weekly.

Improper or irregular cleaning & descaling or bottle use can lead to mold or mildew growth in your bottle which is not covered under the warranty. Please be sure you are following the cleaning/maintenance and water storage guidelines (found in the Initial Setup and Usage section.)

Regular cleaning and descaling ensure optimal performance. By following these steps, you maintain water quality and extend the life of your Echo Go+ bottle.

Dry Generator or Decreased Performance

Reviving the Generator in the Echo Go+ Bottle:

 If your generator has dried out or if your bottle gets to a point where you feel like it isn't performing as well as it has (fewer or smaller bubbles than normal during the hydrogenization process etc.) this may mean that your generator needs a little "shock".  

Shocking the Generator:

1. Place 1 cup of the filtered water in a ceramic or glass microwave-safe container and microwave for approximately 2 minutes. 
2. Using a hot pad to handle the heater container, carefully pour the heated water (it will be HOT) into your device and fill to the fill line. 
3. Run a 10-minute cycle with the heated water. 
4. Once complete, discard the heated water and replace it with fresh filtered water.
5. Run another 5-10 minute hydrogenation cycle. You should notice an increase in fine bubbles and overall performance refresh.

Please keep in mind because the hotter water can be a little harder on the membranes in your bottle it is not something you will want to do as regular maintenance.

Bottle Alignment

Instructional Video-

Silicone Seal Replacement

Replacing the Silicone Seals in the Echo Go+:

1. Replace the Base Seal:

   • Locate the small, smooth ring at the base of the generator.
   • Use a paper clip or sharp tool to gently remove the old seal.
   • Clean any areas that were below the seal.
   • Insert the new seal into the slot (orientation doesn’t matter).
   • Firmly press down to secure it, using a Q-tip for better precision.

2. Replace the Lid Seal:

   • The lid seal has a scalloped design.
   • Use a paper clip to lift the old seal.
   • Clean any areas that were below the seal.
   • Place the new seal on top and gently press it down, using a Q-tip to assist.
   • Screw the lid back on, ensuring it’s just tight enough.

Troubleshooting Guide

Troubleshooting Leaks:

Warranty

For Warranty Information please use the QR code below or visit our Warranty Page.

Third-Party Testing

Echo's hydrogen water generator does not produce heavy metal byproducts and has been certified by H2 Analytics and the SilverState Analytical Laboratories with a clean bill of health.

H2 Analytics Certification Report

Need Help? Contact Echo Support

If you encounter any issues or have questions about your Echo Go+, our dedicated support team is here to assist you. Whether you're experiencing technical difficulties, need replacement parts, or just have a general inquiry, don't hesitate to reach out.

Contact Methods:

• Email: Send us an email at support@echowater.com with a detailed description of your issue or question. Please be sure to include your order # and any photos you feel may be helpful. Our team will respond promptly to help resolve your concern.
• Phone: Call us at 1-855-737-1114 between 9 AM and 5 PM MST, Monday through Friday. Our friendly customer support representatives are ready to assist you.
• Online Support: Visit our website at www.echowater.com/support to access FAQs, and troubleshooting guides, and to submit a support request directly. We also offer chat support between 9 AM and 5 PM MST, Monday through Friday.

We are committed to ensuring you have the best experience with your Echo Go+. Your satisfaction is our top priority!