PACKAGE INCLUDES

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Product Highlights

Feature

Description

Advanced Technology

The Echo Go+ ™ features state-of-the-art Solid Polymer Electrolysis (SPE) technology.

Benefits of SPE Technology

  • Pure Hydrogen: Produces hydrogen without harmful byproducts, ensuring safe and clean drinking water.

  • High Performance: Achieves therapeutic hydrogen concentrations (up to 4.5 PPM).

  • Durability: Designed for long-term use with consistent performance.

  • Environmentally Friendly: Releases only oxygen into the atmosphere, making it a green solution.

Proton Exchange Membrane (PEM)

The Echo Go+™ is equipped with a dual-chambered PEM system that includes an oxygen port. This feature ensures no chlorine, ozone, or hydroxyls are produced during electrolysis, keeping the water pH stable without adding acidity or alkalinity.

Water Requirements

  • RO (Reverse Osmosis) Water
  • Distilled Water
  • Spring Water
  • Filtered Water

Avoid using tap water or any water containing chlorine. If using an aftermarket water filter, check its specifications to ensure it removes 99% or more of chlorine.

Gas Separation

The Echo Go+™ separates hydrogen and oxygen gas during the hydrogenation process:

  • Oxygen Gas: Released safely into the atmosphere.
  • Hydrogen Gas (H2): Dissolved into the water, creating hydrogen-rich water for consumption.

This innovative process ensures the water is infused with therapeutic hydrogen while maintaining optimal safety and efficiency.

High Concentration

The Echo Go+™ dissolves hydrogen gas into your water at the following concentrations:

  • Up to 2.5 PPM in a 5-minute cycle.
  • Up to 4.5 PPM in a 10-minute cycle.

Electrode Plates

Features high-quality, platinum-coated titanium electrode plates that never come into contact with water, guaranteeing the purity of every sip.

Battery

Rechargeable 2200 MAH (7.4wh) Lithium Ion battery-operated hydrogen water generator. 

Air Travel

 

 


Warnings for Safe Use of the Echo Go+™

Water and Additives:

  • Use only filtered or purified water. Avoid carbonated or non-water beverages.
  • Do not use chlorine-containing water. If you use a filter, ensure it removes 99% or more of chlorine.
  • Avoid directly adding supplements, minerals, or flavoring to the bottle; use a separate container.
  • Consume hydrogenated water within 2 hours for optimal benefit.

Operation and Charging:

  • Do not operate the generator without water in the bottle.
  • Only operate in an upright position to ensure proper operation, allowing your pressure release and oxygen expulsion to work efficiently. This will prevent any potential water or gas leakage around the lid.
  • Avoid running more than two back-to-back 10-minute cycles due to pressurization.
  • Charge for a maximum of 4 hours to prevent battery failure.
  • Limit cycles to 1-2 per session while charging. Each charge provides 5-10 uses.
  • Use only a 5V - 2A USB-C charging block; avoid high-output or fast chargers.

Storage and Maintenance:

  • Keep the electrode plate wet with 1 tablespoon of water when storing; do not store completely dry.
  • Avoid storing with excessive water to prevent mold or mildew.
  • Leave the cap off briefly after use to let moisture dissipate.
  • Avoid direct sunlight or heat that could dry out the electrode plate.
  • Do not soak or submerge the generator or cap in water. Handwash only.

Safety and Handling:

  • Keep out of reach of children and pets.
  • Avoid heat and flames, and unplug with dry hands.
  • Do not place the bottle on non-waterproof surfaces to prevent damage in case of leaks.
  • Do not use or keep the bottle in extreme temperatures. Do not place your bottle in the freezer or let the liquid in the bottle freeze. 
  • It is not for use in above-normal heated areas (saunas, leaving it in hot vehicles, etc.).

Disclaimer: This product has not been evaluated to diagnose, treat, cure, or prevent disease. Consult a healthcare professional if you are seriously ill or seeking medical advice.


Initial Setup and Usage

Charging the Echo Go+™:

  • Connect the Cable: Insert the USB-C end into the port at the base and plug the USB-A end into the provided charging block. Connect it to an outlet.
  • Charge the Unit: Charge for up to 4 hours to avoid battery damage.
  • Unplug: Disconnect the cable and block once charging is complete.

Preparing the Lid and Bottle:

  • Remove the Lid: Remove the lid and store the spare seals  (located in the bag) safely. The initial seals will come preinstalled in the cap and on the bottle; the seals in the bag are replacement seals you can use in the future if needed.
  • Rinse the Lid: Lightly rinse the lid with warm filtered water, avoiding the pressure release valve at the cap's inner center. Never clean in the dishwasher.
  • Wash the Bottle: Handwash the bottle with warm, filtered water and non-abrasive detergent. Never clean in the dishwasher.

Setting Up the Base/Generator:

  • Remove the Plastic Plug: Take out the plug from the base (generator) and store it for storage or travel.
  • Check for Water: Pour out any water present. If the generator is dry, follow the "Dry Generator" instructions.
  • Attach the Bottle: Align and twist the bottle securely onto the base.

Descaling the Electrodes:

  • Add Vinegar: Fill the generator about 1/8 full with white vinegar (there is no need to fill the entire bottle).
  • Soak: Let it soak for at least 2 hours. As alternatives, use lemon juice or citric acid; avoid apple cider vinegar.
  • Rinse and Run a Cycle: Pour out the solution, refill with filtered water, and run a 5-10 minute cycle.
  • Dispose of Water: Empty the bottle and rinse thoroughly.
  • Please see this manual's "Deep Cleaning & Descaling" and "Frequency Of Cleaning and Descaling" sections for descaling guidelines & frequencies.

Final Rinse and Filling:

  • Rinse: Thoroughly rinse the assembled Echo Go+™ with warm, filtered water. Do not let the water contact the USB-C charging port.
  • Fill the Bottle: Use filtered, RO, or distilled water. Do not use chlorinated or tap water.

Generating Hydrogen-Rich Water:

  • Start Hydrogenation:
    • In an upright position,
      Press once for a 5-minute cycle(Do Not hold down).
    • Press twice for a 10-minute cycle(Do Not hold down).
  • Consume Immediately: For the best benefits, drink within 2 hours. Drink directly or transfer to a copper-free container.

After Use:

  • Keep Membranes Hydrated: Leave about 1 tablespoon of water in the generator.
  • Prevent Mold or Mildew: Do not store with excess water. Leave the cap off when not in use to allow condensation to dissipate.

Water Use Guidelines

  • Use unchlorinated water to keep your Echo Go+™ running smoothly, as chlorine can damage the system's components.

Recommended Water Sources

  • RO (Reverse Osmosis) Water
  • Distilled Water
  • Spring Water
  • Filtered Water

Do not use tap water or any water containing chlorine. If using an aftermarket water filter, check its specifications to ensure it removes 99% or more of chlorine.


Optimizing Your Hydrogen Water Routine with the Echo Go+™

Therapeutic Levels

  • Hydrogen levels as low as 0.5 PPM are beneficial, and the Echo Go+™ delivers much higher concentrations with each cycle.

Optimal Intake

  • Aim for 3-6 bottles daily to experience potential health benefits.
  • For best absorption, drink hydrogen water 30 minutes before or after meals.

Exclusivity Not Required

  • Hydrogen water can be your exclusive water source, but it doesn’t need to make up your entire daily intake.

Tracking Your Progress

  • Consistency is Key: Benefits may take several months of regular, consistent use to appear fully.
  • Journal Your Changes: Track improvements in sleep quality, joint health, digestion, energy levels, and mental clarity.
  • Individual Results Vary: Effects depend on your unique health and chemical makeup. Partial or complete benefits may develop over time.

Getting Started

  • Start Low and Build Gradually: If you're new to hydrogen water, begin with 4-9 ounces per day. Hydrogen water detoxifies the body, which may cause mild effects like headaches or bloating. Gradually increase intake as your body adjusts.
  • Stay Consistent: Incorporate hydrogen water into your daily routine by sipping it at regular intervals.
  • Consult a Healthcare Professional: If you have health concerns or medical conditions, consult your doctor for personalized advice.

For more information, visit our page: Everything You Need To Know About Hydrogen Water.


Hydrogen Water Consumption and Storage

Immediate Use

  • Consume hydrogen water immediately after hydrogenation for the highest concentration and best results.

Storage

  • Open Glass: Retains hydrogen for up to 2 hours in an open, unsealed container.
    Tip: Immediate consumption ensures the highest hydrogen concentration.
  • Water Bottle: A sealed, insulated water bottle retains hydrogen for 2-5 hours when periodically opened for drinking.
    Note: The highest concentration occurs within the first 2 hours.
  • Sealed Container: A completely sealed, airtight container retains hydrogen, with levels decreasing by about 0.1 ppm per day. Depending on the starting ppm, this container can be stored for up to 2 weeks.

Important Note: Avoid using copper containers to store hydrogen water, as copper reacts with hydrogen and may reduce its efficacy.


Heating, Cooling, and Additives for Your Hydrogen Water

Cooling with Ice

  • Adding ice to your hydrogen water is fine and won’t significantly impact its hydrogen content.
  • Temperature Effects: Cool water helps keep hydrogen dissolved longer, but excessive stirring or pouring might cause some hydrogen to escape.

Heating Water

  • You can use warmed (non-boiling) filtered water in your Echo Go+™, as long as it’s plain water without additives.
  • Heat Effects: Heating may slightly reduce hydrogen levels, but the water will still retain enough hydrogen to provide therapeutic benefits.

Additives

  • Do Not Add Directly: Avoid adding supplements, minerals, or flavorings into the Echo Go+™ bottle.
  • Mix in Another Container: Transfer hydrogenated water to a separate container before adding flavors or supplements.
    Tip: Adding flavors may displace some hydrogen molecules, so you might need to drink a little more water to get the same antioxidant benefits.

Charging

Identify When Charging is Needed

  • The base's indicator light or internal lights will turn red when charging is required.

Locate the Charging Port

  • Find the USB-C charging port on the back of the generator.

Connect the Charger

  1. Plug the USB-C cable into the port on the generator.
  2. Connect the USB-A end of the cable to a 5V—2AH charger block and plug it into a wall outlet.

Monitor Charging Progress

  • The OLED display will show a flashing battery indicator bar while the unit charges.
  • When charging is complete, the indicator will show 4 full bars and stop flashing.

Unplug the Device After Charging

  • Remove the charger promptly after charging to avoid battery damage or overheating, which could damage the bottle, melt the cord, or pose a fire risk.

Warranty Note: The charging cord/box and device battery are not covered under warranty. Proper charging practices are essential for longevity.  


Cleaning and Maintenance

Bottle Housing and Cap

  • Hand Wash Only: To clean the bottle housing and cap, use warm water and a non-abrasive dish detergent. Avoid abrasive cloths or sponges to prevent scratches.
  • Cap Cleaning – Focus on the Seals: The seals are removable. Gently clean the cap and the area beneath the seals with a cap brush or Q-tip to prevent buildup. Be cautious, as seals can tear easily.
  • Protect the Pressure Release Valve: Avoid letting water enter the valve in the cap's inner center.

Generator Care

  • Do not add soapy water or clean the generator (the bottom piece) with any detergent.
  • Important Notes:
    • Never place Echo products in the dishwasher—this will cause damage.
    • Keep the generator’s electrical components and charging port dry.
    • Do not submerge the cap, as water may seep through the pressure release valve.

Deep Cleaning & Descaling Instructions

Prepare the Solution

  • Mix 1 part white vinegar, lemon juice, or citric acid with 3 parts water. Do not use apple cider vinegar or other solutions.

Soak the Generator

  • Pour the solution into the bottle and soak for 2-3 hours.
  • For stubborn grime, use pure vinegar and soak overnight.

Clean Seals and Crevices

  • Remove silicone seals, clean threads, and crevices with a cap brush or Q-tip dipped in vinegar or lemon juice.
  • Rinse everything with filtered water.

Reassemble and Rinse

  • Securely replace seals, reassemble the bottle, and discard the solution.
  • Rinse thoroughly with warm, filtered water.

Frequency of Cleaning & Descaling

Water Type Regular Cleaning Descale
No Mineral Content Weekly At least once a month
Low/Moderate Mineral Content Weekly Twice a month
High Mineral Content Weekly Weekly
 

Dry Generator or Decreased Performance

If your Echo Go+™ generator had no/low water upon receipt, has dried out, or is not performing optimally (e.g., fewer or smaller bubbles during hydrogenation), the generator may need a "Rehydrate" to restore performance.

Shocking the Generator

1. Prepare Hot Water:

  • Heat 1 cup of filtered water in a ceramic or glass microwave-safe container for approximately 1-2 minutes.
  • Use a hot pad to handle the container, as the water will be very hot.

2. Fill the Bottle:

  • Carefully pour the heated water into your device, filling it to the designated fill line.

3. Run a Cycle:

  • Start a 10-minute cycle using the hot water.

4. Discard the Heated Water:

  • Once the cycle is complete, pour out the heated water.

5. Add Fresh Water:

  • Refill the bottle with fresh filtered water.

6. Run a Second Cycle:

  • Start another 5-10 minute hydrogenation cycle with the fresh water.

You should notice an improvement in performance, including more fine bubbles and enhanced functionality.


Bottle Alignment

Attaching the Bottle to the Base

1. Spot the Echo Logo:

  • Locate the Echo Go+™ logo on the bottle.

2. Locate the Charging Port:

  • Identify the charging port on the generator, located opposite the power button.

3. Align and Attach:

  • Align the bottle’s logo with the charging port on the generator.
  • Twist the bottle left (counterclockwise) to secure it in place.

4. Check Alignment:

  • When properly attached, the bottle's logo will line up with the power button.

Troubleshooting Alignment

  • If the bottle doesn’t align on your first attempt, try again.
  • Tip: Alignment may take a little practice but does not affect the bottle's performance.
 

Instructional Video:


Silicone Seal Replacement

Replacing the Base Seal

1. Locate the Base Seal:

  • Find the small, smooth silicone ring at the base of the generator.

2. Remove the Old Seal:

  • Use a paper clip or sharp tool to gently lift and remove the old seal.

3. Clean the Seal Area:

  • Wipe down any residue or buildup from the area where the seal was located.

4. Insert the New Seal:

  • Place the new seal into the slot (orientation doesn’t matter).
  • Use a Q-tip to press it firmly into place for a secure fit.

Replacing the Lid Seal

1. Identify the Lid Seal:

  • The lid seal has a scalloped design.

2. Remove the Old Seal:

  • Use a paper clip to lift and remove the old seal carefully.

3. Clean the Seal Area:

  • Wipe the area beneath the seal to remove any debris or residue.

4. Insert the New Seal:

  • Position the new seal on top of the designated area.
  • Gently press it into place using a Q-tip to ensure a snug fit.

5. Reattach the Lid:

  • Screw the lid back onto the bottle, tightening it just enough to ensure a secure fit.

Tip: Regularly inspect the seals for wear and replace them as needed to maintain optimal performance and prevent leaks.


Echo Go+™ Replacement Parts

Need a replacement part for your Echo Go+™? No worries—we’ve got you covered! Browse our full range of parts online to keep your device running smoothly.

Available Replacement Parts

Note: Any aftermarket USB-A to USB-C charging cord and 5V/2A charging block will work. For convenience, these items can often be found locally or online.


Troubleshooting Guide: Leaks

Category

Details

Check the Seals

  • Ensure all silicone seals are correctly installed and in good condition.
  • Verify that only one set of seals is installed.
  • Replace any worn or damaged seals as soon as possible. Extra seals are provided for convenience.

Proper Assembly

  • Verify that the bottle is securely attached to the generator base.
  • Align the Echo Go+™ logo with the charging port and twist left (counterclockwise) until the bottle is securely attached.

Overfilling

  • Avoid overfilling the bottle; only fill to the fill line. Your bottle needs a little bit of room for pressurization.
  • Overfilling can cause water to spill or leak, especially during the hydrogen generation process.

Common Leak Areas and Solutions

Leaks from Generator (Base):

  • Inspect the seal at the base of the generator.
  • Ensure the seal is seated correctly and not damaged.
  • Confirm that the base is securely attached to the bottle. Leaks from the Bottom Oxygen Port: 
  • If you notice a drip from the small hole (oxygen port) near the serial number on the bottom of the generator, follow these steps:
  • Set the Bottle Upright: Place the bottle upright to allow any trapped water to leak out.
  • Drain the Water: A leak from this area may occur if the bottle has been jostled and water has been trapped near the oxygen port. Once the water has drained, the bottle should stop leaking from this section.
  • No Impact on Performance: This type of leak will not affect the performance of your bottle. After draining, the bottle should function normally.  

Leaks from Lid and/or Cap:

  • Check the lid seal for proper placement and condition.
  • Ensure only one seal is in place.
  • Make sure the lid is screwed on tightly but not over-tightened, as this could damage the seal.

Steps to Address Leaks

Immediate Actions:

  • If you notice a leak, first check the seals and ensure they are correctly placed.
  • Tighten any loose components, such as the lid or the connection between the bottle and the base.

Thorough Inspection:

  • Inspect the bottle, generator base, and lid for any cracks or damage.
  • Replace any damaged parts as needed.
  • Contact our customer support team to find out the replacement part availability.

Cleaning and Maintenance:

  • Regularly clean the seals and the areas around them to prevent buildup that can affect the seals' performance.
  • Follow the cleaning instructions provided in the manual for proper maintenance.

 


Troubleshooting Guide: Charging/Power Issues

Problem

Possible Cause

Solution

Battery not charging

Defective cable

Check and replace the USB-A to USB-C cable if necessary. Any aftermarket cable will work.

Improper connection

Ensure the USB-C cable is securely connected to both the generator and the charging block.

Incompatible charging block

Use the provided or an aftermarket 5V—2AH USB-C charging block. Avoid high-output or fast-charging blocks, as they will not work with your bottle.

Faulty outlet

Try plugging the charging block into a different wall outlet. Please ensure you are not using a power strip or alternate power source.

Slow charging

Using a high-output charger

Use only the recommended 5V - 2AH USB-C charging block.

Damaged charging port or accessories.

Inspect the charging port and/or accessories for any visible damage and contact customer support if needed.

No indicator lights during charging

The battery is fully charged.

Verify the battery level on the OLED display. If fully charged, 4 bars will be visible, and/or the indicator lights may not activate.

Faulty indicator lights

Contact customer support if the battery isn't charging, but the lights are on.

Charging stops intermittently

Loose connection

Ensure the USB-C cable is firmly connected to the generator and charging block.

Overheating

Unplug the device and allow it to cool down before resuming charging.

Overcharging 

Charging overnight

Avoid charging your Echo Go+™ for longer than 4 hours to prevent battery damage.

Accidental Overcharging: If you accidentally charge the device for longer but it’s operating normally, there’s no need to worry. Just make sure to avoid overcharging in the future to preserve battery health.

Support

Defective battery

Contact customer support for further assistance if the battery performance is consistently poor.

 


Troubleshooting Guide: Performance Concerns / Dry Generator

Issue

Solution

Dry Generator or low/no bubbles

If your generator has dried out or if you notice decreased performance (e.g., fewer or smaller bubbles during the hydrogenization process), it may need a little "shock."

Review the "Dry Generator or Decreased Performance" section in this manual.

 


Troubleshooting Guide: Miscellaneous

Problem Possible Cause Solution
Water or soap on the lid Improper cleaning/overfilling bottle This can happen if the lid is cleaned improperly or the bottle is overfilled. Please leave the lid off; it will dissipate. 
I hear a hissing sound while the cycle is running Normal operation This is normal. The sound is due to the pressure being released from the pressure release valve located in the cap.
I do not hear the pressure release"POP" when opening the lid Pressure release valve Each Echo Water bottle features a handy pressure release valve to let out pressure during hydrogenation. 
  • Initial Use:
    At first, the valve might be a little stiff—this is entirely normal, as it’s just breaking in.
  • Pressure Release "POP": When you open the bottle, you might hear a gentle "pop," similar to opening a soda can. This is just the release of any remaining pressure.
  • Over Time: As the valve softens with use, it becomes more efficient at releasing pressure. This may result in the "pop" sound disappearing gradually (or even suddenly, depending on use). This is a sign that your bottle is improving in its performance, not that it’s defective.
  • Newer Models: Our newer Echo Go+™ bottles have an improved pressure release valve design, making them even more efficient. With these bottles, you may only hear the pressure release sound for a short time or not at all.
Rest assured, whether your bottle makes a sound or not, the hydrogen levels in your water remain the same. A quieter bottle simply means it’s getting even better at expelling oxygen.
The bottle will not line up with the base/generator Incorrect alignment. Review the "Bottle Alignment" section in this manual.
Constant beeping Generator water damage or malfunction. Contact support.

Warranty Information

Please use the QR code below for complete warranty details or visit our Warranty Page.

Contact our customer support team if you have additional questions or need assistance. We’re here to help!


60-Day Return Policy

We understand that everyone’s experience with hydrogen water is unique. To ensure you have enough time to explore its benefits, we offer a 60-day return policy.

This policy allows you to evaluate how hydrogen water aligns with your health goals, as benefits may take time to become noticeable. Returns and exchanges are simple and can be processed through our return/exchange portal, making the process hassle-free.

By maintaining a consistent routine and tracking your progress, you can maximize the potential of your Echo Go+™ and fully experience its wellness benefits. If the Echo Go+™ doesn’t meet your expectations, or if you feel you may need additional time, we’re here to help! Contact our support team to discuss your options.


Third-Party Testing

The Echo hydrogen water generator has been rigorously tested and certified by H2 Analytics and SilverState Analytical Laboratories. These certifications confirm that the generator:

  • Does not produce heavy metal byproducts.
  • Meets stringent safety and performance standards.

Access Testing Reports

Full testing reports are available in the "Attachments" section at the end of this manual.

 


Need Help? Contact Your Echo Support Team!

If you have any issues or questions about your Echo Go+™, our dedicated support team is here to assist. Whether you need technical assistance, replacement parts, or general inquiries, we’re committed to resolving your concerns.

Contact Methods

Email:

  • Send an email to support@echowater.com with a detailed description of your issue or question.
  • Include your order number and relevant photos to help us assist you more effectively.
  • Our team will respond promptly to address your concerns.

Phone:

  • Call us at 1-855-737-1114, between 9 AM and 5 PM MST, Monday through Friday
  • Our friendly customer support representatives are ready to assist you.

Online Support:

  • Visit www.echowater.com/support to:
    • Access FAQs and troubleshooting guides.
    • Submit a support request directly.
    • Use our live chat service, available Monday through Friday, from 9 AM to 5 PM MST.

Leave Us a Review!

Your feedback is important to us and helps us improve our service. We’d love to hear about your experience with the Echo Go+™!

How to Leave a Review

  • Click the link below to share your thoughts.

Important Note:
If you’re experiencing an issue, please contact our support team directly. The review section is not connected to our support system, and we want to address your concerns promptly.

On Google Product Review On Amazon
 


SEE ATTACHMENTS BELOW FOR 3RD PARTY TESTING REPORTS

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